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Me Learning train over 3,500 social care staff on Lancashire County Council’s new Liquidlogic Adult and Children’s case management systems

Lancashire County Council is one of the country’s largest county councils, employing over 3,500 social care staff across Adult and Children’s Services. With a new Liquidlogic case management system being brought into use for both services, BT Lancashire needed to find an experienced partner to assist with the training element of the programme.

With access to an extended team of experienced trainers, an existing library of e-learning courses for Liquidlogic and 7 years’ experience helping Local Authority’s implementing case management systems, Me Learning had the capability to manage a training programme of this scale.

“Me Learning’s industry experience plus their track record of delivering training programmes within the social care sector made them the ideal partner for this project” confirmed Rachel Rump, Social Care Development Business Manager for Lancashire County Council and the training lead for this project.

With such large numbers of staff needing to be trained it became clear from the start that the most appropriate solution would be a blended learning programme; combining traditional face-to-face training with online training. This approach would enable everyone to receive appropriate training within a reasonable timeframe before go-live, with minimal impact on their working day.

Download our full Lancashire County Council case study

London Borough of Merton

A major challenge facing Merton was how to overcome poor take-up of training that, although important, was not compulsory.

View case study

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