This course delivers a timely reminder on the importance of customer service.
You’ll learn the basics of good service, such as listening and clarifying, preparedness, efficiency and professionalism, and tactics for dealing with customers when they are unhappy or angry.
Bad customer service has a huge impact on your customers and colleagues, but with this course you’ll gain the knowledge necessary to start practising excellent service straight away.
*We donate 50p to charity for every purchase of this product.
Our GDPR training suite is certified by the UK Government's cyber security specialists, GCHQ, in association with APMG
Me Learning is a skillsforcare endorsed provider. It is given to the best learning and development providers within the adult social care sector
All of our courses have been independently accredited as conforming to Continuing Professional Development (CPD) guidelines.
All our courses are accessed through Blue LMS, Me Learning’s own Learning Management System.
Talk to us about how Blue LMS can help you monitor, track and report on your learners.
Purchases of 10 or more courses will automatically recieve a 10% discount at checkout. We also offer discounts to charities and organisations looking to buy licenses in bulk. Contact us for more information.
Do you have a question?
Whether its a technical question or a sales enquiry, our helpdesk and sales team will be happy to help.