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Effective communication in healthcare is vital – patients need to be able to make important decisions about their care, and they also need the comfort and dignity that comes from the people involved in their care provision taking the time to communicate properly. When you’re dealing with potentially vulnerable or challenging individuals, it’s more important than ever.
This course gives you all that you need to build your understanding of what makes effective communication and how you can apply it to your work.
In this four-module communication for healthcare training course you’ll gain an understanding of the importance of effective communication at work, how to meet communication and language needs and how to promote communication best practice among your co-workers. You’ll also get a holistic view of the principles and practices relating to confidentiality.
Following this course you’ll be confident in communicating yourself as well as showing others how to communicate more effectively. The knowledge element of standard 6 of the Care Certificate is covered too.
You will automatically get a course certificate upon course completion, featuring your name, CPD hours, the date and learning objectives covered.
This course is ideal for new members of staff in healthcare support worker roles, new members of staff in adult social care worker roles and staff members who provide direct care to patients or individuals needing support.
This course will also be useful if you’re moving into a new role or seeking to refresh your knowledge of one-to-one communication in health and social care.
Once you’ve completed this course, you’ll have a good working knowledge of:
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All of our courses have been independently accredited as conforming to Continuing Professional Development (CPD) guidelines.
Purchases of 10 or more courses will automatically receive a 10% discount at checkout.
We also offer discounts to charities and organisations looking to buy licences in bulk.
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