Access my training
Conflict and disagreement is part of normal group development.
However, if conflicts or disagreements arise with another service (or individual), it is important to know how to quickly resolve the situation. Conflict management training courses can be a great way to equip yourself with the skills needed. This conflict management training course specifically looks at these challenges from an adult workforce perspective.
You can’t prevent occasional argument, but what can you do to resolve conflicts? In this course you’ll learn how to defuse situations using effective communication techniques. You’ll also identify the five main ways of dealing with conflict.
During this conflict resolution training course, you’ll also develop your own listening and responding techniques and understand how your behaviour can impact conflict situations.
The course contains additional resource materials, useful links and a refresher guide. You will automatically get a certificate on course completion, with your name, the CPD hours, the date and learning objectives.
This course is intended for all adult workforce staff and though it can form part of an induction programme for new starters, it is also intended for all people who want to improve their knowledge and continue their professional development with conflict resolution training courses.
Once you’ve completed this course, you’ll have a knowledge of:
Only logged in customers who have purchased this product may leave a review.
All of our courses have been independently accredited as conforming to Continuing Professional Development (CPD) guidelines.
Purchases of 10 or more courses will automatically receive a 10% discount at checkout.
We also offer discounts to charities and organisations looking to buy licences in bulk.
Contact us for more information.
All our courses are accessed through Blue LMS, Me Learning’s own Learning Management System.
Talk to us about how Blue LMS can help you monitor, track and report on your learners.
For over 10 years we have been providing engaging, informative and clearly explained e-learning materials in a flexible format for our learners.
We've won awards, we've won hundreds of organisations as clients, and we've been used by hundreds of thousands of satisfied learners.
Me Learning Ltd, Registered in England and Wales: Company Number: 5842638
Registered office: Basepoint Business Centre, Little High Street, Shoreham-by-Sea, West Sussex. BN43 5EG