Browse our range of leadership and management training courses
Purchases of 10 or more courses will automatically receive a 10% discount at checkout. We also offer substantial discounts to charities and organisations looking to buy licences in bulk.
Our e-learning is endorsed by a range of lead professional bodies. All courses are assessed independently by the CPD Certification Service.
This course consists of one module which overviews the concept of 'defensive' (safe and fuel-efficient) driving for company drivers and the general driving public. Upon successful completion of this course you will be automatically awarded a certificate containing the course name, completion date, CPD hours and learning objectives.£25.00 Per license (Exc VAT)
The Liquidlogic eLearning suite is designed to deliver a comprehensive overview of the essential basic functionality, and navigation around Liquidlogic, and includes all the elements typically offered by support staffs initial training. The training itself is interactive to keep users engaged. Download our brochure0 Per license (Exc VAT) Enquire
The CareFirst eLearning suite is designed to deliver a comprehensive overview of the essential basic functionality, and navigation around CareFirst, and includes all the elements typically offered by support staffs initial training. The training itself is interactive to keep users engaged. Download our brochure0 Per license (Exc VAT) Enquire
The mosaic eLearning suite is designed to deliver a comprehensive overview of the essential basic functionality, and navigation around Mosaic, and includes all the elements typically offered by support staffs initial training. The training itself is interactive to keep users engaged. Download our brochure0 Per license (Exc VAT) Enquire
Whether it’s an office, shop or industrial situation, the workplace can be a tough environment. We’re all busy all the time, and almost everyone feels under pressure at some time or other. That pressure can affect your welfare – which matters more than anything – but it also affects the people around you and even the business where you work.£20.00 Per license (Exc VAT)
This course delivers a timely reminder on the importance of customer service. You'll learn the basics of good service, such as listening and clarifying, preparedness, efficiency and professionalism, and tactics for dealing with customers when they are unhappy or angry. Bad customer service has a huge impact on your customers and colleagues, but with this course you'll gain the knowledge necessary to start practising excellent service straight away.£20.00 Per license (Exc VAT)
In association with the Chartered Institute of Marketing (CIM) and co-written by our legal partners at Clayden Law, this engaging training course, certified by the UK Government's cyber security specialists, GCHQ, in association with APMG, provides guidance on how to ensure your marketing campaigns are compliant with the GDPR. A must for those in the marketing industry. Read our CIM Partnership Case Study£175.00 Per license (Exc VAT)
The GDPR (General Data Protection Regulation) came into force in May 2018. Is your organisation up to speed on what this means for the way you handle its personal data? Do you and your management team understand its implications and your obligations? We help you get to grips with everything GDPR related, and as the course has been written in conjunction with data privacy specialist lawyers, Clayden Law and it is certified by the UK Government's cyber security specialists, GCHQ, in association with APMG, you can be sure we've got you covered.£25.00 Per license (Exc VAT)
With the GDPR (General Data Protection Regulation) now in effect, your organisation will be liable for hefty fines if it doesn’t comply. If you’re responsible for building and implementing the policies around operations which process data, you need this course. It's been written in conjunction with data privacy specialist lawyers, Clayden Law and it is certified by the UK Government’s cyber security specialists, GCHQ, in association with APMG, so you can be sure we've got you covered.£195.00 Per license (Exc VAT)
The GDPR (General Data Protection Regulation) came into force in May 2018. If you have been tasked with handling personal data within your organisation in any significant capacity, then this course is ideal for you. This course has been written in conjunction with data privacy specialist lawyers, Clayden Law, and it is certified by the UK Government’s cyber security specialists, GCHQ, in association with APMG, so you can be sure we've got you covered.£25.00 Per license (Exc VAT)
Occurrences of Legionella and the associated Legionnaires' Disease are increasing with as many as 350 cases reported in the UK last year. This awareness course not only takes you through the history of the discovery of the Legionella bacteria, where it is found and how it is spread, but it also covers essential guidelines and legislation surrounding the management and control of the bacteria.£20.00 Per license (Exc VAT)
Would you be able to spot abuse of a child or vulnerable adult? Even if you don’t work directly with children or vulnerable adults, you may be in a position where you can help prevent or stop abuse. If you work in Higher Education and want an overview of safeguarding in a HE setting, this short course is ideal.£20.00 Per license (Exc VAT)
Whether you’re a caretaker, teacher or manager, if you’re working with children it’s essential your safeguarding knowledge is up to date. The right awareness and action could make a real difference to a young person’s life. This safeguarding course is specifically designed for anyone working in education.£30.00 Per license (Exc VAT)
If you work in education, you may at some point have to make safeguarding referrals to police or children’s social care. This course prepares you for such incidences. Combining safeguarding levels 1 and 2, this is a comprehensive programme covering the key elements of the safeguarding children process in an easy-to-understand format.£55.00 Per license (Exc VAT)
If you work in any public-facing role in a healthcare environment, it’s vital that you know how to spot the warning signs of abuse and neglect, particularly in children. Based on content from the 2006 Safeguarding Children and Young People: roles and competences for healthcare Staff Directive, this course help you spot the signs of child mistreatment and neglect and enable to you be sure you’re raising concerns appropriately.£30.00 Per license (Exc VAT)
Do you work with children? Are you confident you can make safeguarding referrals for the children in your care? Do you need to brush up your child protection legislation knowledge? This Safeguarding Children Level 1 and 2 course will give you a thorough and clear overview of modern child protection principles - a must-have for anyone working with young people.£55.00 Per license (Exc VAT)
Do you know how to meet your legal requirements for safer recruitment practices? Are you confident about your recruitment processes and safeguarding skills? Safer recruitment in education and safer recruitment in schools is essential for protecting young and vulnerable people. This safer recruitment course is essential for anyone working in organisations covered by Section 11 of the Children Act 2004 – when recruiting staff/volunteers involved in delivering services to children and families.£30.00 Per license (Exc VAT)
Our management skills courses give leaders rapid and actionable advice on some of the most frequent people-oriented challenges in the workplace.
They give managers old and new the leadership skills to nurture employees and teams from onboarding through to productive long-term careers; because teams which are well led are also the most productive.
Leadership training can also be the most effective way to deal with underperformance: by improving one person’s leadership and decision making skills, a whole team can be reinvigorated and motivated.
Working through the employee lifecycle, our management skills courses include “Managing the Probationary Period”; a legally significant phase in the employee’s history where it is up to managers to discover an employee’s competencies, nurture them if they need assistance, and make tough decisions if they don’t come up to scratch.
“Managing Teams” tackles the very human complexities of getting people to work together. Every leader has objectives in mind; great leaders not only persuade their teams to buy into their vision, but have the leadership skills to drive progress with enthusiasm. This course will help leaders develop a consistent, fair and positive culture, from the top.
And to keep employees at the top of their game, we also have a course in “Workplace Wellbeing”. As performance pressure seemingly increases year after year, wellbeing and mental health have recently come to the top of the corporate agenda. Smart leaders realise that everyone experiences episodes in life in which they may need a little help, and with support, they can be happier and also outperform expectations. But workplace wellbeing isn’t just about dress-down Fridays or table football. This course is designed for anyone feeling overwhelmed at work, and offers advice to both individuals and managers.
Finally, every leader should work on their “People Skills” – because nobody is a perfect communicator or thinker. Unlike our professional skills, most of us never learned People Skills in school, college or university; they’re the management skills we pick up by hard experience alone – and that’s not necessarily a good thing! New managers may find themselves ill-equipped to tackle complex conflicts or decisions. And highly-experienced managers can fall back on long-standing behaviours which may be out of date or plain wrong. This course is the ideal introduction to some of the key people skills which will improve your leadership – and also the way employees perceive you.
Management skills courses are available from many providers, so we have worked hard to make our courses relevant, economical, and rapidly applicable in the workplace. All these courses are designed to take less than an hour out of your busy schedule, and to cover key concepts which managers can put to work immediately. Each course also offers a certificate, and where appropriate will count towards professional CPD hours. Each course also has clear learning objectives and features a demo option so you can decide which are suitable for you, your team or your ongoing training regime.