You will be able to:
- navigate using just a keyboard
- navigate the system using screenreaders and other assistive technology
- zoom in up to 300% without the text spilling off the screen
Our platform and courses have been designed to be as accessible as possible from the get-go:
- colours have adequate contrast levels
- text has adequate sizing making it easier to read
- interactive elements are large and easy to click/tap
- instructions are simple and easy to understand
- user experience has been optimized to accomplish tasks efficiently, requiring minimal steps to achieve desired goals
Our Adapt theme and Form LMS have been evaluated internally for accessibility conformance against the Web Content Accessibility Guidelines (WCAG). Testing was carried out using a combination of manual inspection, automated tools, and assistive technologies to reflect real-world usage.
The assistive technologies used during testing included:
- JAWS (Windows)
- NVDA (Windows)
- VoiceOver (macOS)
- VoiceOver (iOS)
- TalkBack (Android)
These tests were performed by our in-house team using recognised accessibility tools and best practices, ensuring our platforms support a wide range of user needs.
Digital learning
Adapt
A small number of accessibility criteria are partially supported. These do not affect the learner’s ability to navigate or complete the course. Most are technical limitations with minimal practical impact, and workarounds are in place where needed.
| Summary | Details |
| 1.2.2 Captions (Prerecorded) (Level A) | Captions are provided for all spoken dialogue in prerecorded videos. However, relevant non-speech audio (e.g., sound effects, music, or environmental cues) is not consistently included in captions. |
| 1.3.1 Info and Relationships (Level A) | Most structural relationships are conveyed using ARIA roles and attributes. However, heading elements are implemented using <div role=”heading” aria-level=”X”> instead of semantic HTML <h1>–<h6>. |
| 1.4.10 Reflow (Level AA 2.1 and 2.2) | Our course layout reflows correctly and remains fully usable up to 300% zoom or on 320px-wide viewports. At 400% zoom on small screens, fixed UI elements (such as navigation and continue buttons) may occupy most of the viewport, reducing visible content. Core functionality remains accessible via keyboard and screen readers. |
| 1.4.12 Text Spacing (Level AA 2.1 and 2.2) | Text content supports user-defined spacing overrides up to WCAG-specified thresholds without loss of readability or functionality. In some cases, applying spacing globally to interface elements (e.g., buttons, drawer headers) may disrupt layout or alignment. |
| Learners can get stuck when using Android Talkback (slider interactions). | We can mitigate these issues by omitting slider interactions in tailored courses where we know the audience will be using these specific assistive technologies. This issue will be brought to the attention of the adapt core team and updated once they have a fix. |
| Dragon Naturally Speaking is not supported by the adapt framework – although content is usable, errors may occur. | This issue has been reported to the adapt core team, if they update the framework to support Dragon Naturally Speaking we will start supporting it as well. |
For a detailed breakdown of accessibility compliance, please refer to our full Accessibility Conformance Report (VPAT).
Articulate Storyline 360
Older tailored courses (before 2019) and software learning tutorials are developed in Articulate Storyline 360. We aimed to make these courses as visually accessible as possible:
- colours have adequate contrast levels
- text has adequate sizing
- interactive elements are large and easy to click/tap
- content is written to be simple and easy to understand
- all video content has closed captions
However, it should be noted that our storyline courses were not developed with assistive technology in mind, if that is important to your organisation, we recommend our Adapt authoring tool.
Learning platforms
Form LMS
Non-compliances
| Summary | Details |
| Colour contrast | Certain styling applied links, placeholder text, icons and borders need to be updated to have a higher contrast against the background colour. These small visual changes will be implemented in the next appropriate release. |
| Form field labels for assistive technology | Text input fields do not currently have associated label values with a description of the content required, leaving the user to discern the context of what they relate to. |
| Semantic markup has not been used appropriately | It is expected that semantic markup is used appropriately to designate headings (‘h1’), lists (‘ul’, ‘ol’, and ‘dl’), and other structural elements (‘nav’). Currently, certain parts of the system are built with non-semantic HTML, which we plan to restructure to support users of assistive technologies. |
| Modal pop-ups with assistive technology | The timed modal triggered by a successful form input can be missed by assistive technology. We plan to force focus on these pop-ups when they occur so they’re guaranteed to be caught by screenreaders in a later update. |
| Certificates with assistive technology | Currently, the certificates provided to learners on course completion are not accessible to screenreaders and other assistive technology – we plan to include this in a larger update to certificates as a whole in the future. |
| Zooming to 400% on smaller screens can result in content being covered by UI | The header navigation bar can cover most of the screen at this degree of zooming. This causes it to be very difficult to browse the page with only a small section of the page being navigable. We plan to change the way this element functions, allowing you to scroll down when it’s present. Currently no issues at 300% zoom. |
| Dragon Naturally Speaking | Dragon Naturally Speaking is not supported by our LMS – although the content is usable, errors may occur. We currently have no plans to start supporting this assistive technology. |
| Markup has not been used to aid accessibility on buttons | Currently, duplicate elements are used throughout the system, leaving the user to discern the context of what they relate to. We plan to update these in the future to further differentiate buttons from one another. |
Website
Accessibility options on this website
We’ve tried to design our website to be as accessible as possible – however, one text size is not always the best for everyone. Did you know that you can change the scale of the text and content to make it easier to read by using your browser’s zoom function?
On a PC: To increase the zoom level (on most browsers), press the “Ctrl” and “+” keys together. To decrease the zoom, press “Ctrl” and “–” instead.
On a Mac: To increase the zoom level (on most browsers), press the “Cmd” and “+” keys together. To decrease the zoom, press “Cmd” and “–” instead.
Alternatively, you can go to the settings section of your chosen browser and set the zoom level there.
Reporting accessibility problems
We’re always looking to improve the accessibility of our products. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: support@melearning.co.uk and let us know specifics.
This statement was prepared on 17/03/2023. It was last reviewed on 08/07/2025.