Accessibility

 

Digital learning

Adapt (July 2020 onwards)

Our digital learning balances engaging interactivity with accessibility. We create our digital learning using a bespoke Adapt theme that has been tested and confirmed to be fully compliant with WCAG Version 2.1 AA standard (with the exception of the non-compliances listed below).

We want as many people as possible to be able to use the digital learning we create. For example, that means you should be able to:

  • navigate most of a course using just a keyboard
  • navigate most of a course using speech recognition software
  • listen to most of a course using a screen reader
  • zoom in up to 300% without the text spilling off the screen

Our theme is designed to be as accessible as possible from the get-go:

  • colours have adequate contrast levels making content easier to see
  • text has adequate sizing making it easier to see
  • interactive elements are large and easy to click/tap
  • content is written to be simple and easy to understand

We’ve worked with accessibility-experts Zoonou who have independently tested our theme against the Web Content Accessibility Guidelines (WCAG) Version 2.1 AA standard. They have tested core learner journeys using the following recognised assistive technology tools:

  • Jaws
  • NVDA
  • ZoomText
  • Dragon Naturally Speaking
  • VoiceOver (Mac OS)
  • VoiceOver (iOS)
  • TalkBack for Android

The non-compliances found are core issues with the open-source Adapt framework, which our theme is built on-top of:

Summary Details
Free-text form inputs lack associated label. This issue has been fixed in the core adapt authoring tool, but we are awaiting the update to the adapt framework, which will resolve this issue.
Colour solely used to convey incorrect answers (with a red border) and on submission, required fields are not signified. We have raised this with the Adapt core team and they are implementing this solution. We are awaiting the update to the adapt framework, which will resolve this issue.
Learners can get stuck when using iOS VoiceOver (continue buttons) and Android Talkback (slider interactions).
We can mitigate these issues by omitting continue “trickle” buttons and slider interactions in tailored courses where we know the audience will be using these specific assistive technologies.
 
Resolving these issues ourselves would be a disproportionate burden for us, but we have raised them with the Adapt core team.

 

Articulate Storyline 360

The bulk of our existing course library and software learning tutorials are developed in Articulate Storyline 360. We aim to make these courses as visually accessible as possible:

  • colours have adequate contrast levels
  • text has adequate sizing
  • interactive elements are large and easy to click/tap
  • content is written to be simple and easy to understand

In 2020, we designed and created a new bespoke Adapt theme for our course creation - with an aim to balance engaging interactivity with accessibility. This theme is fully compliant with WCAG Version 2.1 AA standard (with the exception of the non-compliances listed above).

Due to the amount of courses in our extensive library, it’s unrealistic to redesign and republish our entire library using Adapt straight away. However, we plan to systematically go through our library on a course-by-course basis and decide which ones will be redesigned and republished in this new methods.

PDF refresher guides can be supplied with courses created in Storyline if required, which can be used with screen readers. 

 

Learning platforms

Blue LMS

Blue LMS has an option to give users a basic “accessible” view - which has:

  • a higher contrast
  • allows for font-scaling
  • can be navigated with only a keyboard

This view works for completing basic courses but isn't currently compatible with advanced Blue LMS features (such as systems training, digital workbooks and event booking). This setting is configured at an admin-level when editing or adding users. It’s worth noting this view is no-longer actively supported as we focus our attention on the “standard” Blue LMS view and our new LMS platform.

We’re working on an exciting new LMS platform which is designed to be fully compliant with WCAG Version 2.1 AA standard. Keep an eye on out on our social channels for more information.
 
 

Websites

Accessibility options on this website

We’ve tried to design our website to be as accessible as possible – however, one text size is not always the best for everyone. Did you know that you can change the scale of the text and content to make it easier to read by using your browser’s zoom function?

On a PC: To increase the zoom level (on most browsers), press the Ctrl and + keys together. To decrease the zoom, press Ctrl and - instead.

On a Mac: To increase the zoom level (on most browsers), press the Cmd and + keys together. To decrease the zoom, press Cmd and - instead.

Alternatively, you can go to the settings section of your chosen browser and set the zoom level there.

 

Reporting accessibility problems

We’re always looking to improve the accessibility of our products. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: support@melearning.co.uk and let us know specifics.

This statement was prepared on 27/07/2020. It was last reviewed on 27/07/2020.