Housing
Training Courses

Our housing e-learning helps your teams meet the Competence and Conduct Standard with confidence. Housing Pro, our 10-course bundle, gives your staff the knowledge, skills and experience the Standard requires, so they can support tenants well and stay compliant.

We also offer CPD-accredited courses on Awaab’s Law Phase 2, damp and mould, anti-social behaviour (ASB) and more, all delivered through our easy-to-use LMS.

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SKILLS, KNOWLEDGE AND EXPERIENCE SOLUTION

Help your housing teams meet the Competence and Conduct Standard with confidence

The Competence and Conduct Standard asks providers to show their people have the right skills, knowledge and experience. Housing Pro brings all three together in one structured programme, so your teams can work confidently and you can evidence it.

Designed by legal and social housing professionals, with decades of collective experience, the training is designed to focus on the key issues facing your teams each day.

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We support over 100,000+ learners

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  • Orbit housing logo
  • Abri housing logo
  • Teign housing logo
  • Ability Housing Logo
  • Brighter Futures Logo
  • Evolve Housing Logo
  • Lambeth Council Logo
  • Citizens Advice Scotland Logo
  • West Kent logo
  • Spitafields Housing logo
  • Social housing academy logo
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Housing Pro

One programme for competence, conduct and compliance

Built in partnership with the Social Housing Academy (SHA), Housing Pro comprises ten core modules covering key areas of housing management.. Aligned to the skills, knowledge and experience requirements of the Competence and Conduct Standard, each module is grounded in real-world practice, helping staff manage homes confidently and compliantly.

Regulatory reform, professionalism, the consumer standards and how frontline decisions affect compliance.

Fairness, transparency, Right to Rent and compliant decision-making.

Tools, powers, thresholds and the Neighbourhood and Community Standard.

Multi-agency collaboration, escalation routes and regulatory expectations

Hazards, damp and mould, HHSRS awareness and compliant responses

Recognising distress, trauma-informed practice, domestic abuse, substance misuse, hoarding and complex needs, plus safe questioning, escalation and recording concerns.

Legal definitions, case progression, tools and powers, evidence and common pitfalls.

Tenancy changes, legal requirements and practical examples

The Complaint Handling Code, early resolution and managing unreasonable behaviour.

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Housing Pro course

BOOK A CHAT WITH EVA

Got questions about Housing Pro? Let’s talk.

You’ll be speaking with Eva, our Housing Lead. She works with housing teams every day and understands the pressures you’re facing, from the Competence and Conduct Standards to Awaab’s Law.

Choose a time that suits you for a relaxed conversation about what your team needs. There’s no hard sell and no pressure to commit, just honest advice on whether Housing Pro is the right fit.

What to expect:

  • Quick chat (15 mins): tell Eva what you’re working on and she’ll point you in the right direction
  • Demo (30 mins): see the courses, the learner experience, and how you can track progress
  • Online via Teams, with your camera on or off, whatever you’re comfortable with

Can’t find a time that works? Email housingpro@melearning.co.uk and we’ll arrange one.

Customer reviews


  • I really enjoyed learning through Me Learning, the course was informative and interactive, will certainly attend further courses.
    VERIFIED CUSTOMER
  • All the members of the MeLearning Team are both professional and personable. The courses they create are both informative and engaging. Thanks for making learning fun and worthwhile.
    VERIFIED CUSTOMER
  • Easy to pick up where you logged off if you had to leave the course, good content, easy to navigate the course.
    VERIFIED CUSTOMER
  • I’m very grateful for the opportunity to do a Resilience course with Me Learning. The content will not only help me within work but with my home life as well. I hope to be able to do more in the future.
    VERIFIED CUSTOMER
  • Melearning is a great study tool. The courses I have completed are accessible, interactive and fits in with my professional and personal development. They are also quite good at resolving issues that arise quickly and keeping you updated on the progress of your enquiry or issue.
    VERIFIED CUSTOMER
  • The site was simple to navigate and easy to book the learning i am looking forward to the training i have purchased and then future training relevant to my work
    VERIFIED CUSTOMER

Popular CPD-Accredited housing e-learning courses

Awaab’s Law Phase 2 e-learning

Our Awaab’s Law Phase 2 course will equip you with the essential knowledge and practical steps to identify, investigate, and resolve hazards effectively. You will learn to proactively manage risks, ensure compliance, and ultimately enhance the safety and wellbeing of your tenants.

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Damp and Mould awareness e-learning

This short course helps you spot, understand and manage damp and mould. You’ll learn what causes it, the health risks it brings, and how to prevent, clean and remove it safely. It also covers your legal responsibilities, including Awaab’s Law, which requires landlords to investigate and fix damp and mould problems within strict timeframes.

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STAIRs e-learning

This course will give the learner the knowledge and confidence to handle Social Tenant Access to Information Requirements (STAIRs) effectively. You will learn to recognise, categorise, and manage these requests, ensuring compliance and building trust with tenants.

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Extensive catalogue of housing training courses

Our housing library covers damp and mould, Awaab’s Law phase 2, STAIRs awareness, anti-social behaviour, data protection, training for landlords and on-site safety essentials such as manual handling, working at height and asbestos awareness.

All courses are CPD accredited, work on any device, and can be hosted on your own learning management system or on Form, our LMS.

View all our housing courses

Frequently asked questions

Yes! All of our housing training courses are CPD-accredited, and learners receive a certificate upon completion to evidence their professional development.

Yes. We can tailor learning to reflect your internal policies, procedures, and risk profile, ensuring training is relevant to your organisation. We also offer custom branding to align courses with your corporate identity.

Yes, we offer discounted pricing for housing associations or multi-year contracts. To discuss your requirements or receive a tailored quote, please contact us at housing@melearning.co.uk

We offer unlimited licence options, enabling organisations to train as many staff members as required within the agreed licence period. This provides a cost-effective and scalable solution for housing organisations with large or growing teams.

Yes, our courses are SCORM-compliant and can be uploaded to your own learning management system (LMS). Alternatively, if you don’t have an LMS in place, our Form LMS offers a simple, fully managed hosting solution.

Yes. Our LMS is simple and intuitive, making it easy for frontline housing staff, including non-desk-based workers to access and complete training on any device. Our dedicated helpdesk support team is always on hand, and 98% of customers rate our service highly.