Articles

A few days ago, just before lunchtime, I was attempting to tackle a thorny work issue and as I concentrated…

A lot of my clients are organisations that have encountered a lot of change over the last few years –…

The move to electronic patient records (EPR) is a huge shift for any workforce and many trusts openly admit the…

This blog has been written by Shirley Berry, Me Learning’s Director of Strategic Solutions. Staff churn in the civil service…

As we enter the new year, the housing landscape is undergoing significant transformations with the implementation of new legislative updates…

Throughout 2023, the media landscape was dominated by housing concerns, sparking conversations on topics ranging from affordability and housing shortages…

Many innovative digital solutions with the potential to accelerate transformation within the justice sector are being overlooked because of the…

This article was written by John Brewder, Regional Manager Me Learning. Technology touches virtually every aspect of the work local…

This post was written by Shirley Berry, Director Strategic Solutions at Me Learning. We all tend to think our own…

For any organisation to work to optimal levels, it’s crucial to have the right software systems in place. But often…

Got a brilliant learning idea but insufficient funds to make your learning happen? We are bringing partners together to co-fund…

This post was written by our Director, Public Sector Transformation, Shirley Berry. Data is critical for public sector organisations. Accurate…

As a former Chief Constable of Lancashire and National Police Chiefs’ Council lead for wellbeing, Andy Rhodes understands the stresses…

We are thrilled to be partnering with the School of Psychology at Sussex University on a research project to analyse…

This post was written by our Director of Behavioural Learning and Head of Perform Division, Roger Ayres. I am old…

This post was written by our Account Director, Regional Sales Team, Kevin Stenner. Employees, of course, play a crucial role…

This post was written by our Director of Behavioural Learning and Head of Perform Division, Roger Ayres. Do you find…

Transformation and new software solutions present huge benefits when it comes to delivering better, more joined up patient care and…

This post was written by our Director of Behavioural Learning and Head of Perform Division, Roger Ayres. Hybrid working is…

Small businesses and non-profits often overlook that data protection laws apply to them, putting their organisations at risk. Size doesn’t…

This post was written by Shirley Berry, Partnership Lead for Police and Health at Me Learning, and John Rhodes, Training…

This post was written by Rachel Gordon – Digital Learning Consultant, Health & Care at Me Learning. Training time is…

When we talk about the effects of the pandemic, it is easy to glance over a significant and important change…

The NHS, councils and other partners are working together to decide how they can better integrate care locally through the…

Naomi Osaka, Simone Biles and now Ben Stokes are all top performers in their sports but over the past few…

This is a guest blog post written by Lindsay Rosul, Services Director at Value Match. As we move past step…

This post was written by Jules Goddard, Fellow of the London of Business School, thought leader, and author. Jules will…

More and more organisations are grasping the importance of supporting their employees with mental health issues. More and more organisations…

This post was written by our Director of Behavioural Learning and Head of Perform Division, Roger Ayres. Have you noticed…

More companies are shifting their focus to employee wellbeing. Why? A staggering 70 million workdays are lost each year because…

I have been looking back over the last 12 months with mixed feelings. The pandemic has been a human tragedy….

This year has posed many challenges – now is a great time to focus on developing your self-awareness to push…

This post was written by our Director of Behavioural Learning and Head of Perform division, Roger Ayres “I am rooted,…

This post was written by our Director of Behavioural Learning and Head of Perform Division, Roger Ayres. Self-awareness is seen…

This is a guest blog post written by Mark Brooks OBE, Chair of ManKind Initiative. Every year, over 2,500 men…

This post was written by our Director of Behavioural Learning and Head of our Perform division, Roger Ayres. Storytelling sticks….

This is a guest blog post written by Liz Smith, Head of ASB at Stockport Homes Group. When I think…

This post was written by our Director of Behavioural Learning and Head of our Perform division, Roger Ayres. I had…

This post was written by our Director of Behavioural Learning and Head of our Perform division, Roger Ayres. For many…

This past weekend, the nation stopped to celebrate the #NHS at 72! This milestone has prompted renewed debate on one…

As the pandemic panic subsides and we emerge into a post-lockdown world, organisations are rapidly re-evaluating how to equip their…

This post was written in collaboration with our Anti social behaviour specialist, Tracy Jones. Anti-social behaviour is having a major…

This post was written in collaboration with our Head of Software Learning, Sue Caverley Staying in touch with friends and…

Today, we can officially announce something we have been working hard on for the better part of a year –…

Cathy Lewis-Dobson, one of instructional designers is urging everybody to park the debate about the merits of digital versus face-to-face…

At the heart of any good creative project you will usually find a storyboard – the planning tool which brings…

The forgetting curve Firstly, it’s important to understand that when someone needs to learn new information, it often isn’t retained…

It’s very easy to ask Mr Google for some digital learning interactivity ideas – hundreds are showcased on digital learning…

Arriving at Gracious Junior School in Entebbe, on the banks of Lake Victoria and under an unforgiving African sun, the…

Do you know what learning would look like 10 years from now? The Me Learning team has been answering this…

Earlier in the year, a number of charities nominated themselves to work with Me Learning and our Charity project. We…

Whether we need to safeguard our personal information online, or the integrity of an entire organisation’s IT systems, everyone needs…

Two big well known brands have been hit with multi-million pound fines this week on GDPR compliance, prompting organisations to…

Here is what Me Learning’s Head of Local Government, John Brewder, has shared regarding this topic: In recent conversations with…

As part of our ongoing charity project initiative with our current charity partner Friends of the Elderly, on 3rd April…

When it comes to care home policies, it’s often the case that small, seemingly mundane practices can reap serious rewards….

CQC care standards might not be at the top of your list as a busy manager, but they’re about as…

Mental health at work was the one of the biggest stories of 2018. The topic of mental health in the…

With a wide variety of roles and skills required in the care sector, finding a trainer who is willing and…

There are so many areas that can unlock a team members potential. Communication skills training is one of them. It…

Caregivers have a major influence on care recipients’ health and well-being, from supporting them with projects and hobbies to helping…

E-learning has prompted an expansion in income for 42 percent of organisations in the United States alone. In fact, accredited…

Continuing professional development (CPD) in the care sector is fundamental, especially in a time of staff and budget pressures. It…

In the United Kingdom, while the Care Certificate itself is not mandatory, the courses within the Care Certificate which are…

The cost of running a company with employees lacking in business skills is vast, and finding staff with the right…

In 2018, there were 15,676 cases of cruelty to children and young people. A decade ago, in 2008, that figure…

Unlawful sharing or storing of personal information is now under strict regulation, thanks to the implementation of the General Data…

Staff members that look after residents in a care or nursing home have a duty of care to their service-users….

The Office of National Statistics predicts that, between 2015 and 2025, there will be a 36 percent rise in persons…

We want to look at factors that are heavily impacting the healthcare that we know today. Starting with the biggest…

Are you certain your care home will receive an ‘Outstanding’ CQC Standard on your next inspection? With too many care…

In an age of corporate social responsibility, it’s vital that a business doesn’t just talk the talk but walk the…

If any data controllers or companies not yet convinced of the value of GDPR training offering great return on investment,…

While technological advances have transformed the way that we work, a lack of cyber security training is putting companies on…

Accredited online courses can make all the difference when you are looking for a competitive advantage in the care industry….

There is a chill wind blowing throughout the recruitment sector, largely caused over woe about the uncertainty of Brexit. As…

Luke Johnson is a world-famous entrepreneur. He’s credited with making Pizza Express a high street name; he’s served on the…

It is essential to understand the difference between leadership and management. Managers are those in your organisation who carry out specific tasks.

Working life means having to cooperate with people we don’t know, sometimes people with whom we might have personality conflicts, yet somehow pull together

Should you ask an organisation whether they are committed to continuous personal development, chances are that everyone will agree.

The strongest line management and people management skills you can deploy in your organisation is to bring in 360° reporting.

As Shakespeare wrote in Romeo and Juliet, “That which we call a rose, by any other name would smell as sweet”, surely? Not according to some commentators

Most managers would claim to have good strategic decision skills. It’s a little like asking people whether they consider themselves to be good leaders

Time management skills are essential both for managers and employees to ensure that everyone achieves what they need to in the working day.

Got that promotion? 5 leadership skills that will help you to be a success.

Professional development sounds great, but how will it improve your bottom line? Here are four professional development trends you can use to maximise ROI.

One in four 8 to 11-year olds use social media, according to the NSPCC. The question is: how can we keep vulnerable children safe on online?

Read this blog on how to spot signs of child abuse and learn what steps you can take to safeguard vulnerable children, including training recommendations.

The best steps you can take to start to protect your organisation against the malicious attention of cyber criminals is to introduce cyber security training and to foster a “safety first” culture amon

There’s no argument that a degree is important when it comes to your CV. But is it more important than demonstrating continuous professional development?

The prize for malicious hackers is generally to take control of your accounts and to breach your data for plenty of nefarious reasons.

In recent posts on basic steps to make your organisation more secure, we talked about the importance of fostering a culture of security within your organisation.

The average tenure in a single job is just 4.5 years. Continuing professional development, then, keeps you employable. Here’s everything you need to know.

We’ve written about some of the numerous ways in which cyber criminals can infect your network and take over employee accounts within your organisation.

If you’re a manager looking for online courses, it can be hard to choose between free management courses and paid ones. The key is: what do you value?

In our last post, we looked at some of the more basic ways you and your organisation can protect yourself from the growing threat of cyber breaches.

Cybercrime is a growing threat to organisations that rely on networks and technologies that mean potentially multiple entry points to your databases.

A particularly insidious threat in the cybersecurity landscape is “economic espionage”, sometimes sponsored by foreign governments but also by hackers.

“Companies risk being short-sighted if they view employee communication as a cost centre rather than a revenue driver.” – Arthur J Gallagher & Co

If you have a management title, you may think of yourself as a leader. But are you? Read on to learn about the four fundamental leadership practices.

Cyber security needs to be taken seriously. If your organisation doesn’t have a joined-up approach to protecting your networks and data, it needs to develop one – and fast.

Only 23% of men would step in to save your life in an emergency

Thanks to the efforts of Princes Harry and William, and the Duchess of Cambridge, and their ‘Heads Together’ programme, you might think discussing mental health issues would be less of a taboo than it

The rights of patients with dementia are changing. When it comes to patient-centred care, on the one hand, you have to be sure your patients don’t put themselves or others at risk. But on the other, t

One of the most common ways that cyber criminals can break networks (and home users, of course) is through phishing. This is the practice of sending out emails that appear to be from a contact or repu

Sustainability has been on the business agenda for a good couple of decades now because it makes for better commerce. Michael H. Posner of the NYU Stern School of Business, says “CEOs are recognizing

Virtualising teams is all the rage. We get to work from home now and then with a flexible working regime, which can support better family life; and younger professionals are choosing to work from anyw

Ransomware is an increasingly common method of attack, because it targets unwitting and unskilled consumers with ease. That said, in 2016, the NHS hit the headlines when many of its machines (old, oft

Various scandals over the last few years – from the hacking of Global shipping giant Maersk to the breach of Yahoo’s email system, have highlighted that cyber security affects everyone.

Figures released in July show workers across the UK are becoming increasingly demotivated within their current roles and are actively seeking pastures new.

Research shows 95% of People Wouldn’t Act To Save Your Life – And It’s A Confidence Issue

Is dignity a quick win in social care?

Loneliness: the secret workplace challenge

Soft Skills: it’s our job to upskill the next generation

Health Surveillance: a legal requirement for long-term risks

Leadership skills – what can we learn from Gareth Southgate?

Balancing interests in “mixed data” DSAR disclosures

Mental health for children and teenagers

Health and Safety – the numbers are in!

GDPR – monitoring employees

The UK led the way when it introduced the Modern Slavery Act 2015. Safeguarding professionals working in the field will know that this abhorrent practice continues to flourish and to affect vulnerable

Last week (July 17) British Airways scored a spectacular privacy own goal for which the most charitable comment would be that it might consider GDPR training for its social media team. As Heathrow swe

Uncertainty is an overarching theme of our age. Being a species with an innate fear of the unknown this presents us with substantial challenges. Rather than becoming more and more anxious about what w

Last December, the government published a green paper on its proposed overhaul of mental health services for children. It has now published its response to the consultation, which campaigners have att

In July 2018, National Director, Social Care for the Office for Standards in Education (Ofsted), Yvette Stanley, published important guidance relating to safeguarding children that will be important t

Leadership skills – the top ten (Part 2)

Me Learning is listed on G-Cloud 10 with their full range of offerings available. From Blue LMS – a leading Learning Management System which offers a popular reporting engine and tailored benefits suc

Take-up of GDPR training courses has, naturally, been strong this year, given the May 25th 2018 deadline after which the provisions of the EU’s data protection laws became fully enforceable.

When you or your organisation is considering safeguarding training, for many bodies a statutory requirement, it’s a good idea first to look at the legislation that covers this important area, and to t

Some say that they find the concept of leadership skills training to be a woolly, ill-defined area. Far from it. An objective approach with scientific metrics means an organisation can drill down on t

If any data controllers or companies not yet convinced of the value of GDPR training offering great return on investment, they could do a lot worse than to take a look at the cautionary tale afforded

It’s clearly a big investment. “People say, why spend all that money? Have an accident, have somebody hurt at work and then ask me about cost,” Neil told delegates. Added to the potential misery of an

Bipolar disorder is notoriously difficult to diagnose and can be a great challenge to manage. If, as a casework specialist, any of your clients suffer from it, you’ll already know this, but it’s also

Claims against businesses under data protection and privacy have been on the rise for some years, largely thanks to greater consumer awareness about how businesses should be handling and processing su

There are occasions when staff expect to be able to let their hair down and have some downtime. Christmas parties, obviously, or Friday evening beers in the boardroom for the lucky few. Or FIFA’s Worl

Universal Credit (UC) is the flagship reform championed by Iain Duncan Smith and the Conservative government that seeks to streamline welfare payments for local authorities and social housing provider

There can be few people by now who missed the news that the requirements of the European Union’s General Data Protection Regulation (GDPR) became enforceable on May 25. For those working in companies

Fire Risk Assessments are an on-going part of an employer’s responsibility to its workforce to ensure that the employer is compliant with its statutory obligations and that staff are safe and protecte

Leaders come in different flavours. Some favour an aggressive, go-getting style while others advance the benefits of quiet diplomacy and being a good listener. Whatever your personal style, there are

Employers value soft skills – like problem-solving, teamwork, emotional intelligence and judgment. Such managerial skills are set to grow in importance as aspects of work increasingly become automated

Under the old regime, there was a range of varying interpretations and applications. The new system is intended to be universal. The consistency mechanism means that, necessarily and realistically, wh

At the time of writing, the inquiry into the Grenfell Tower disaster is under way. It’s too soon to draw conclusions, but there appear to have been challenges in policy and supervision. Some thoughts

Two in five of all GP consultations see a patient raising or presenting mental health issues, a new survey has shown. In a wide-ranging consultation of more than 1,000 GPs, the same percentage also re

Now that GDPR has become a fact of life, the Information Commissioner’s Office (the ICO) is acting to establish what, and how, will be the effects upon companies and how they interact with their custo

A recent study by world-renowned research centre London University’s Goldsmiths College interviewed 30 social workers from 12 local authorities. It identified child welfare practice challenges posed b

Now that the provisions of the EU’s GDPR regulations are fully enforceable, the landscape of public communications has changed unrecognisably. The first thing to point out is that it won’t be affected

The graduates entering the job market today expect very different environments at the start of their career to those in more senior roles. According to a Deloitte study, “More than two-thirds of Mille

Marketing is all about communication. At Me Learning our marketers are no exception – we have conversations with our customers and prospects every day, with the aim of evolving and adapting our produc

Part of a manager’s role – a potentially unpleasant one – is the need to have difficult conversations with the staff you oversee. We all hope for good relations and teamwork in the workplace, but some

Some leadership skills are self-evident: vision, an ability to think strategically, the drive to bring about a change of culture, for instance. All of these take effort and forethought, so it’s helpfu

Working in the charity sector is something I am extremely passionate about and I enjoy hearing positive feedback when a charity finds our LMS extremely user-friendly and our course content excellent.

Global body the International Organization for Standardization (ISO) has been working for four years on implementing a new global standard in Health and Safety. ISO 45001 (which replaces OHSAS 18001)

The long-awaited day when the EU’s GDPR bill came into effect finally arrived on Friday May 25. Europeans are in a new data regulatory regime. To help UK organisations, Me Learning has worked with spe

Digital training expert, Me Learning, has today achieved GCHQ accreditation for its collection of GDPR e-learning courses – a rare accolade for training materials, and a huge bonus for those seeking G

Whether you’re cooking a meal, knitting a sweater, building a car or designing a shopping centre, it’s good to know that what you’re doing will be appreciated by the person or people you’re doing it f

May 25th 2018 has arrived. Everyone and their dog has been bombarded with emails and letters informing us about the changes and detailing what will happen if we do not comply to the new GDPR rules, as

Gemalto’s 2017 Breach Level Index Report shows that it is UK employees, rather than cyber criminals, who are more likely to compromise company data.

Under the new data portability clause of the GDPR, data controllers are required to provide individuals who have made a data subject access request with a complete record of the personal data they hol

To protect personal data and your business against the upward trend in cyber security breaches, it’s important to review your cyber security policy. Two out of three (66%) of small businesses in the U

Under the General Data Protection Regulation (GDPR), lesser data breaches can warrant a fine of up to 10 million euros or two percent of annual global turnover. Serious breaches could attract a fine o

As UK data regulator, the Information Commissioner’s Office (ICO) is committed to increasing the trust the public has in government, public bodies and the private sector. Specifically, trust in transp

Linked to the principle of accountability, record-keeping is a new, key element of the General Data Protection Regulation (GDPR). Article 30 requires data controllers and data processors to keep inter

In recent years food allergy and intolerance cases have seen a significant increase as the rise in food trends and fads has grown significantly. Is the public more aware because of modern food trends,

While it’s unlikely to use their enormous power under GDPR, an ICO investigation can do serious damage to an organisation’s reputation and even be the catalyst for closure. Here are three organisation

With the 28 May 2018 deadline for GDPR compliance fast upon us, here are some top tips from two leading UK lawyers, extracted from IDG’s Computerworld UK article, GDPR legal advice: lawyers give their

The General Data Protection Regulation (GDPR) becomes UK legislation on 25 May 2018, replacing the current Data Protection Act (DPA) 1998. Under the GDPR, the definition of what constitutes ‘personal

Online training expert, Me Learning, in association with The Chartered Institute of Personnel and Development (CIPD) and leading London employment law specialists Hine Legal, has today launched ‘GDPR

With the GDPR safely put to bed, MEPs are now in tense discussions over the next big data privacy law coming our way: the ePrivacy bill. This will replace the ePrivacy Directive 2012, which is now wid

In the wake of the Cambridge Analytica scandal and the flurry of companies updating their privacy and cookie policies to meet new the new general data protection regulation (GDPR) and UK DP legislatio

Facebook is facing the biggest reputational hit since it was founded. Its share price has fallen dramatically. CEO Mark Zuckerberg has been forced to defend the company to senators.

From an HR perspective, the opportunities of GDPR are many, such as better reporting, improved employee insights and engagement, and reduced risk. As the market savvy Steve Jobs said: “Innovation is t

Organisations are using, on average, 139 cloud-based HR apps; many of which are not necessarily sanctioned by the IT Department. This risks sensitive and personal data breach and leakage, which is a c

Talented HR professionals have an innate depth and breadth of skills that make them natural leaders for GDPR compliance. They can use the new General Data Protection Regulations (GDPR) to advance not

It is predicted that 28,000 data protection officers (DPOs) will be needed to achieve GDPR compliance when the law comes into effect on 25 th May 2018. A key factor behind this is that the EU GDPR doe

Me Learning are excited to announce a training partnership with hr inspire – a client focused HR consultancy specialising in providing businesses with practical advice and support across HR, Training

Over the last few years, local authorities have been under increasing pressure to find creative ways of reducing their spending. Collaboration has quickly become a very effective way to protect public

HR software can help you gain greater control over company data, so you can protect the business and comply with the increased employee privacy rights under the new General Data Protection Regulations

Under the new General Data Protection Regulation (GDPR), HR teams don’t just have to worry about compliance for employee data and payroll processing. They must also make changes to how they collect, s

Payroll management involves processing a lot of sensitive employee data, so it factors highly in concerns surrounding GDPR compliance. If you’re unsure if you’re compliant, or work with third party pa

With the deadline for GDPR compliance just over the brow of the hill, HR directors whose compasses aren’t fixed on the summit will need to focus and pick up the pace. If you’re concerned about hitting

Transparency is a key element of the new General Data Protection Regulations (GDPR), which means that as an HR professional, you need to let your employees know about some key elements surrounding the

With May 2018’s new General Data Protection Regulation (GDPR) there are some notable changes to Subject Access Requests that are likely to increase the pressure on HR personnel. In this article we loo

For HR teams only now getting to grips with the GDPR, one of the key areas they need to understand is lawful processing. Under the GDPR, companies must provide a lawful purpose for each time they proc

Easter is upon us, and however you’re spending this long Bank Holiday weekend, we hope you enjoy the break. From everyone at the Me Learning team – Have a great Easter!

In the lengthening shadow of the GDPR May 2018 deadline, there is greater scrutiny than ever on how HR is handling data. This can relate to employee, candidate and even payroll data – all the touch po

Attention, retailers. There’s a new border battle on the way. When the General Data Protection Regulations (GDPR) come into force on 25th May 2018, retailers are at risk of losing access to a lot of p

Local authority cyber defences are often a public concern. In October 2017, cloud data intelligence company OnDMARC discovered that of 152 council domains analysed, 84% had not implemented the Governm

The GDPR compliance countdown is ticking louder and faster. Whether you’re public or private sector, a dentist, GP, local authority or charity, your organisation has until 25th May 2018 to comply with

According to The Institute of Fundraising survey, most (72%) charities see lack of clear guidance as the biggest challenge to the GDPR. 25th May 2018 is D-day for compliance, so charities that haven’t

The new General Data Protection Regulations (GDPR) come into force on 25th May 2018, with some key implications for charities. Ultimately, charity revenues could be hit hard if these issues aren’t add

Here is an outline checklist based on the ICO’s 51-page consultation document, “Children and the GDPR guidance”. These are essential notes for anyone offering educational services for children both on

As the saying goes, “If you think compliance is expensive, try non-compliance”. To try and help your organisation become GDPR compliant as easily and efficiently as possible, here are five best practi

Conducting data protection impact assessments (DPIAs) – also known as privacy impact assessments (PIAs) is mandatory under GDPR. It’s considered the most effective way to help organisations comply wit

The ICO has launched a blog series to address the common misconceptions around GDPR. None of these is true. This blog addresses and simplifies three of the most common myths surrounding GDPR.

This month we’ve made a number of improvements to our e-learning courses, with updated and modernised course content ensuring that your learning experience is the best it can be. Our Safeguarding Chil

To protect consumer data and privacy in the digital age, the GDPR comes into force on 25th May 2018. With it, legal obligations for data processors have increased tremendously. But what’s the differen

GDPR training for your organisation. GDPR applies to nearly everyone so it’s important your staff know what they need to do, look at our online training.

An eating disorder can affect anyone, at any time, so it’s more important than ever to come together for Eating Disorder Awareness Week 2018 (EDAW). Understanding what an eating disorder is, the signs

The GDPR aims to tackle the problem of baffling privacy notices with new demands for clarity, so people can quickly and easily understand who you are and what you’re doing with their personal data. In

Consent under the new General Data Protection Regulations (GDPR) is all about empowering consumers. It means that your organisation must give individuals real choice and control over how you communica