Showing 1–200 of 237 results
In this course we cover what objectives can look like, how to put them into place and how to follow through on them. These strategies will help your objective setting be a realistic and attainable way of measuring progress.
Do you want to better understand Attention deficit hyperactivity disorder and learn how to support people who have ADHD?
In this course, we’ll cover what age discrimination is, what is looks like, and how we can recognise it.
Anxiety and depression are extremely common among people in the UK. In this course we look at what those mean, how they differ from each other, how stress can affect them, common misconceptions and some tools and strategies that can help alleviate them.
In this 10-minute course we’ll explore clear and concise communication to ensure that everyone understands their roles, responsibilities, and project objectives.
This awareness course aims to provide essential insights into bipolar disorder, covering its definition, types, mood states, causes, diagnosis, treatment, and available support strategies.
In this course we look at how to build trust, what actions can break it and how trust can affect team performance.
Master the skill of catheter care to enhance patient health and minimise risks.
In this course, we cover the basics of coaching and different styles of coaching and how to develop your coaching skills moving forward.
In this course, we’ll cover how to creatively solve problems when they arise and ensure your organisation is progressing through problem-solving.
In this course we’ll explore safe driving techniques, essential road rules and basic car maintenance tips.
In this awareness course learners will explore the ethical and legal obligations of open and honest communication.
In this awareness course we cover the basics of Dysphagia for all those who may be coming into contact with people experiencing it.
Delegating effectively is a fundamental part of successfully running an organisation, and a vital skill for anyone in a management role. This can be delegating specific tasks, responsibilities, or whole roles amongst your team. In this course, we cover the specific skills needed for effective delegation, the potential barriers to delegating, and how to respond…
With the skills in this course you will learn how to avoid common change implementation pitfalls, how to understand change, facilitate that change and push for change within your team or wider organisation.
In this course we cover how emotional intelligence can be employed in your daily life as someone who works with others, we will also go over practical skills needed for emotional intelligence and how to form strong working relationships through these skills.
In this short course we’ll equip you with the basic tools to navigate any budget, audit or financial meeting.
In this course we cover how to recognise the nature of difficult conversations, understanding the impact of mishandling difficult conversations and how to prepare.
In this course we go over what influencing it, why it’s valuable for managers and strategies for successful influencing in the workplace.
Whether you’re a seasoned professional seeking to sharpen your expertise or a go-getter looking to step into the world of project management, this course will cover the very basics you need to know to get started.
This course equips you to understand meeting principles, create inclusive environments, capture ideas, manage flow, and achieve productive outcomes.
In this short 10 minute course we will explore how to best manage these types of customers and achieve a successful resolution utilising proven skills and techniques.
In this course we cover what continence is, what can affect it and how to effectively address challenges with incontinence.
In this course we’ll cover strategies to manage your mental health and what to do if you feel you need extra support.
In the face of intensifying climate change impacts, a pressing need for immediate action arises.
Objectives serve as the roadmap, providing a sense of direction and purpose, and aiding in the effective utilisation of resources and time.
In this course, we’ll look at how to successfully operate within teams and what you can do in your workplace to make sure your teams are running smoothly.
Explore your responsibilities in maintaining PPE in optimal condition. Equip yourself with the knowledge to safeguard yourself and others. Start your PPE journey today and create a safer work environment.
By understanding PBS and implementing person-centred strategies, participants can create supportive environments that empower individuals, promote their well-being, and comply with legal requirements, ensuring a compassionate and effective approach to care.
In this course, we will explore the physiology of the skin in relation to pressure care, and learn best practice pressure area care techniques.
In this course we go over how to assess what performance standards should be, how to communicate to your team and then follow up on those expectations.
In this course we cover what sexual harassment is, what to do if you witness it and steps employers must take to prevent it.
Empower learners with the knowledge and skills necessary to identify, prevent, and respond to trips, slips, and falls in the workplace.
In this course we’ll cover how to identify and overcome problems, and some strategies we can employ to do so.
In this course well cover how to successfully implement change in your organisation and set up an environment that fosters and promotes positive change.
In this short course we’ll focus on setting goals, prioritising, focusing yourself and achieving balance so you can excel in everything you do.
In this course, we’ll cover how to creatively solve problems when they arise and ensure your organisation is progressing through problem-solving.
This two module course explores the concept of whistleblowing, emphasising its significance and the benefits it offers in preventing malpractice and corruption.
In this 10-minute online course we will explore how collaboration fosters creativity, innovation, and efficient problem-solving.
This course serves as an introduction to the critical issue of child abuse, specifically in relation to harmful cultural practices, faiths, or belief systems.
At Value Match we embed social value at the core of what we do. Our 60-minute course provides a fresh and innovative perspective on how procurement can create wider benefits for society and move to a net zero economy. The course is designed for procurement / bid professionals and broader stakeholders.
Notably, since January 1st, 2021, the UK central government has adopted a new Social Value Model. All organisations looking to procure and bid into central government are required to include Social Value requirements with a minimum of 10% of the total award criteria used to determine the successful bidder.
Our courses are CPD meaning the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements ensuring any learner can record their hours in contribution to their continued professional development.
This course aims to equip you with the necessary knowledge and skills to identify the signs and symptoms of self-neglect.
Adult Sexual Exploitation can be difficult to spot, and yet it’s a prevalent form of abuse that happens every day.
Every workplace is potentially hazardous. Managers have a clear role in ensuring that their staff are protected from the harm that might be caused by hazards in the workplace.
Bribery and corruption and how it can be prevented within an organisation through understanding and risk management procedures.
The overarching principle when dealing with any complaint of anti-social behaviour is to protect the complainants, witnesses and the community from harm and stopping the behaviour taking place.
In handling anti-social behaviour cases, there are a number of tools and legal powers that can be used to deal with the behaviour, and it’s important that you are aware of what they are and how you can use them.
To tackle anti-social behaviour effectively, we need to have an active role in partnership and multi-agency working.
Taking statements and conducting interviews is an important aspect in tackling anti-social behaviour. But what is more important is that you know how to do so effectively, including preparation, capturing accurate information and writing clear statements.
Effective case work practice knowledge is critical when investigating and resolving reports of anti-social behaviour.
Good judgement and decision-making skills are also key – this course will help you pick up some pointers along the way.
In order to effectively engage a witness, it’s important that they feel their complaint is being taken seriously – it instils trust and confidence.
In this course, we cover topics from taking on a case through to using the appropriate tools and powers to prevent anti-social behaviour.
Across the modules, we explore topics such as first contact with the complainant, challenging perpetrators, action planning, early intervention measures, engaging with a witness, making referrals, conducting interviews and taking statements, the importance of working with other agencies, and the various legal tools and powers currently available and when it is appropriate to use them.
How much do you know about aphasia, the language disorder that affects the lives of more than 370,000 stroke survivors in the UK? Aphasia can have a huge impact on a person’s life by impairing both their ability to express language and understand it.
This course consists of one module which introduces asbestos dangers and precautions to anyone working in buildings.
It can be a difficult and long winded process, adopting a child.
New statutory adoption legislation in July 2013 aimed to cut waiting lists and bring families together quicker.
This course details what’s changed and widens your knowledge of the adoption approval process.
Do you work with children in need and their families? Do you need to sharpen up your awareness of the different stages of the foster care process? If you’re involved at any stage (and in any capacity) of the assessment of children or the approval process for foster carers or just need to brush up on your Children Act guidance or knowledge, then this is the ideal course for you.
By the end of this course, learners will be able to understand the barriers people with learning disabilities and/or autism might face in a health and social care setting and make adjustments to allow their needs to be met.
Autism is much more common than many people think. There are around 700,000 people on the autistic spectrum in the UK, more than 1 in 100. This means that, including families, autism affects 2.8m people.
But, despite the high number of individuals that are likely to have the condition, many of us have a poor understanding of autism and what it actually means for both the individual and those who work and live with them.
The course, which is based on the latest Resuscitation Council (UK) guidelines, contains guidance and videos provided by St John Ambulance and equips the learner with the skills needed to step up in a range of difficult and life-threatening situations.
Have you ever found yourself in a life-threatening situation? Have you ever wished you had more skills to help someone in danger?
If you want to be able to approach daunting situations with confidence and use a defibrillator (AED), provide CPR, or stop someone from choking, then you’ll want to take this course. Basic life support training (BLS) saves lives and you could really make a lasting difference to someone.
How remanufacturing and the circular economy fit into and benefit sustainable procurement practices.
At Value Match we provide procurement solutions and bid management services that are delivered with integrity. This 60 minute course provides an introductory overview as to how you can understand the approaches that organisations take when awarding contracts. This course will enable organisations to maximise their opportunity to successfully navigate the procurement processes, retaining or wining new contracts.
Developed and created by bidding professionals, the bidding fundamentals course provides a practical understanding of the bidding process, policies, principles, and importantly what buyers are looking for, including the need to demonstrate social value as part of any credible bid response. Our courses are CPD meaning the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements ensuring any learner can record their hours in contribution to their continued professional development.
Upon successful completion of this course you will be automatically awarded a certificate containing the course name, completion date, CPD hours and learning objectives.
The course contains additional resource materials, useful links and a refresher guide.
What is the Care Act 2014? It sets out local authorities’ duties in assessing people’s needs and eligibility for publicly funded support and care. Assessment and eligibility form a crucial part of this. The procedure allows people to understand their situation and access the right support at the right time. It’s a critical intervention in its own right and the key interaction between the individual and their local authority.
The Care Act 2016 updates the Care Act 2014, which was introduced to ensure a person-centred approach to care planning as a legal requirement for local authorities. An awareness of the principles of the Care Act is crucial for you if you’re working in any role in health and social care.
As we live longer, care is becoming a greater burden on carers and professional providers. To lighten the load and provide better, more tailored care at the same time, the idea of person-centred care has become key to care and support planning.
The Care Act 2014 (along with its subsequent updates) provides a single legal framework for charging for care and support. It enables local authorities to decide whether or not to charge a person for their care and support needs or for a carer’s support needs.
The new Care Act assessment framework has been designed to make charging fairer and more clearly understood by everyone. Understanding it properly is essential if you work with people in need, whether in the public, private or charity sectors.
Deferring payment can help people to delay the need to sell their home (or other assets) and provide peace of mind during a time that can be challenging (or even a crisis point) for them and their loved ones as they make the transition into residential care. This course covers all you need to know about this process.
Local authorities have a duty to inform the person which, if any, of their needs may be met by a direct payment and provide appropriate information and advice on how to use and manage direct payments.
This course covers direct payments, how they can be set up and a range of considerations around the subject.
The aim of the duty to provide independent advocacy is to enable people who have substantial difficulty in being involved in these local authority processes to be supported in that involvement as fully as possible, and where necessary to be represented by an advocate who speaks on their behalf.
This e-learning course covers all of the key points surrounding Independent Advocacy, providing learners with a sound knowledge of the topic.
Information is everything. If you’re working to enable people, carers and families to take control of their care and support; and make well-informed choices about it, having the right information available is crucial.
The right information and advice increases the ability to exercise choice and control. It is therefore a vital component in preventing or delaying the need for care and support which can give people a better quality of life for longer; and it’s crucial in delivering a duty of care in health and social care when people need it.
Integration has been a cornerstone of public policy, particularly across health and social care for many years.
Integration, cooperation and partnership are now a legal requirement for local authorities and should be a priority for all agencies involved in public care, thanks to Care Act 2014 safeguarding guidelines.
How much do you know about the Care Act? The Act, which was established in 2014, sets out local authorities’ duties in assessing people’s needs and funding and support eligibility. It’s a crucial consideration for anyone looking to understand the modern provision of care.
This course provides an comprehensive introduction to, and an overview of, part one of the Care Act 2014 guidance. It’s designed to help you understand and implement the Act if you’re involved in care and support services.
Everyone whose needs are met by the local authority, whether those needs are eligible, or if the authority has chosen to meet other needs, must receive a personal budget as part of the care and support plan, or support plan.
The local authority is under an ongoing duty to keep the person’s plan under review generally, and to ensure that their needs continue to be met. Plans are reviewed periodically, involving the person concerned and agreeing any necessary changes.
Learn about the different reviews and care and support plans with this short, informative course.
Growing up is hard. Within the Care Act, the term “transition” is used to refer to the progression from childhood to adulthood. It’s an essential part of human life and experience and the transition to adulthood (t2a) can be a time of celebration and change.
But it can also be a huge challenge for young people, especially as the world has changed so much for them from the one which their parents or families grew up in.
2014’s Care Act legislation saw a number of previous laws replaced with one, clearer, more comprehensive act.
Comprising of 12 modules, it can be a daunting subject to learn about – that’s why we’ve developed a series of e-learning modules to break it down and make it easier to consume.
The Care Certificate was introduced in order to raise the standard of care of elderly and vulnerable people in our society. It set out a 15-standard programme of care training for care workers, replacing the Common Induction Standards (CIS) and the National Minimum Training Standards (NMTS).
In this training suite, you’ll get all the theoretical knowledge you need to underpin the practical demonstration elements of your care certificate standards training or social worker training.
Is your organisation currently undertaking Care Certificate training? If so, your assessors will need to be trained on how to effectively evaluate your employees against the 15 Care Certificate standards. This Skills for Care endorsed assessor training covers all the key topics.
Childhood sexual abuse often goes reported. Government figures suggest that only 1 in 10 (10%) of all survivors of childhood sexual assault (including attempts) told someone in an official position about the abuse at the time and only 7% report it to the police.
Child sexual exploitation can take many forms, whether it comes from individuals, gangs or groups, many of whom often use the internet as a medium for grooming. Are you aware of who is most at risk and do you know what can be done to help those in danger of being exploited?
If your role means you have a statutory duty to safeguard children, and already know the basics of CSE, this course is a must.
Building on Child Sexual Exploitation – level 1, this course gives you the knowledge to complete CSE assessments and effectively intervene, should you have to.
Child sexual exploitation (CSE) comes in many forms, whether undertaken by individuals, gangs or groups. The perpetrators often using the internet as a medium for grooming. Working as a frontline employee can mean facing many difficult situations and making some tough decisions.
This e-learning safeguarding course bundle is perfect for anyone working with children who needs to access child protection training online or who wants to brush up on their safeguarding e-learning skills.
The Children’s Workforce Development Council (CWDC) was set up to promote the training needs of everyone whose work is mainly with children, young people and families. When it closed in 2012, its work transferred to the Teaching Agency, Children’s Improvement Board and the Department for Education.
This comprehensive induction bundle straddles the work of all these agencies and sets out the first things you need to know when working in child’s or young person’s development.
Procurement can seem complicated and confusing. If you work within an educational institution, this training course will help you to demystify the process and undertake procurement activities more efficiently and effectively.
The Common Assessment Framework (CAF or Early Help) is a standardised, shared assessment and planning framework used to help early identification of a child or young person’s additional needs.
It’s also used to promote co-ordinated service provision to meet these needs and is a key element of the Every Child Matters: Change for Children Programme.
The art of complaints handling is a balance of fairness, proportionality, and consistency. Every complaint is an opportunity, but not all organisations see it this way. By completing this course, you will understand the core reasons why complaints arise and the best methods to facilitate them. By doing this, you will embrace the opportunity to improve and grow as a result of effective complaint handling.
This course consists of one module, in which you will learn about how to manage conflict successfully in your place of work. Learn about how to deal with these difficult scenarios, today.
Would you know a hazardous substance if you saw it? Do you know how you would – and should – respond to a hazardous substance in the workplace? This course will teach you what hazardous substances are, employee and employer responsibility, good workplace practice and how to plan for emergencies – in fact, everything you need to know to be in control of substances hazardous to health.
Counter terrorism is an ever-evolving threat. Knowing how to keep yourself, the people you work with, and the public safe, has never been more important.
Our course has been built alongside experts in counter terrorism, using the latest information and guidance.
Criminal exploitation is a huge issue that involves people all over the world. It’s a very real problem, and is extremely difficult and dangerous for victims of exploitation to get help. We all play a role in our community to look out for exploitation, and understanding criminal exploitation, including county lines, is crucial. This course will help you to become more aware of criminal exploitation and its different forms, and to understand what signs to look out for and how to respond.
Develop your knowledge of cultural issues within safeguarding with this comprehensive e-learning bundle.
Understand the safeguarding issues around ‘honour-based’ violence, forced marriage, female genital mutilation, and abuse related to beliefs in witchcraft and access important advice and guidance for professionals.
This course delivers a timely reminder on the importance of customer service.
You’ll learn the basics of good service, such as listening and clarifying, preparedness, efficiency and professionalism, and tactics for dealing with customers when they are unhappy or angry.
Bad customer service has a huge impact on your customers and colleagues, but with this course you’ll gain the knowledge necessary to start practising excellent service straight away.
This engaging online course will increase your understanding of the Data Protection Act and the GDPR, which set the rules for handling personal information.
With increased penalties for non-compliance under the new data protection regime, this course is a valuable resource to help you stay on the right side of the law.
Dementia can’t be cured – however, we can make life for those who have it as manageable as possible. We cover ways to communicate, simple adjustments to make around the home, and how carers can access support.
The Deprivation of Liberty Act protects the most vulnerable individuals in hospitals and care homes. It plays an important role in preventing the unlawful deprivation of liberty occurring. The MCA DoLS (The Mental Capacity Act: Deprivation of Liberty Safeguards) framework offers safeguards for the people who most need it and principles of conduct for anyone working with vulnerable people. If you are in a care profession, it is crucial that you understand them.
More than 3m people in the UK have been diagnosed with diabetes. Of these about 270,000 have type 2 diabetes and around 300,000 have type 1 diabetes. Just as importantly, approximately 850,000 people in the UK have undiagnosed type 2 diabetes.
Our diabetes online course will equip you with a greater understanding of the challenges around the condition and how it can be effectively managed.
An introduction to the issue of disability awareness within the workplace.
In this course you will understand and learn how to identify domestic abuse, the different forms domestic abuse takes, and about coercive control. You’ll also understand how you, local authorities and the law can protect victims of domestic abuse.
Safe driving can be achieved by being prepared, assessing risk, and taking care of your physical and mental wellbeing. Many road traffic accidents could be avoided if more drivers were aware of good ‘defensive driving’ practice.
A duty of care is “A moral or legal obligation to ensure the safety or well-being of others”. It’s an obligation well understood by employers and parents – and in health and social care it’s of particular importance. This short course will prepare you for all the different factors you need to consider when you your health or social care role includes an explicit duty of care.
Over a million people in the UK have an eating disorder. This course looks at what eating disorders are, and who is likely to be affected.
Effective communication in healthcare is vital – patients need to be able to make important decisions about their care, and they also need the comfort and dignity that comes from the people involved in their care provision taking the time to communicate properly. When you’re dealing with potentially vulnerable or challenging individuals, it’s more important than ever.
This course gives you all that you need to build your understanding of what makes effective communication and how you can apply it to your work.
If you work with young people and families, you’ll know how important effective communication with children can be. Good communication builds trust and can make a real difference to how effectively services are delivered and their long-term success.
This course will help you sharpen your skills and deepen your knowledge around effective communication with children and families.
How to effectively engage with the market when preparing for a procurement.
How to effectively specify the requirements needed to procure remanufactured products within sustainable procurement practices.
Emotional abuse of children is the most common form of abuse – and the effects can be just as damaging to the victim as physical violence. However, without visible evidence such as bruising and injury; or disclosure from the child or parent, it can be particularly difficult to identify the signs.
Explore diverse ecological hurdles, delve into their origins and consequences, and grasp actionable insights to drive positive transformations in our world.
Do you know what to do if someone you work with or employ suffers an epileptic seizure? Would you be able to recognise an epileptic seizure? Did you know there are more than 40 different types – and what they look like can vary?
Epilepsy courses are a great way to get to grips with the basics; and this course gives an interesting overview of epilepsy and its effects, the way people with epilepsy must make adjustments to their lives and details the key considerations for dealing with someone suffering a seizure.
Through your career and even an ordinary workday, you’re quite likely to work with people from a wide range of backgrounds and preferences.
Diversity training in the workplace can help companies and employees understand and better support individuals from any ethnic group, of any age and with any disability, gender, sexual preference or any other protected characteristic.
Workplace equality is a right for all employees and challenging it when it’s not in place is important. If you work in health and social care, you’re particularly likely to encounter people from a wide range of backgrounds and some of these people will need your support to promote adequate equality and inclusion. Cultural awareness training can help clarify the areas in which some people struggle in the workplace.
Falls cost the NHS an estimated £2.3 billion each year, and are the leading cause of death from injury among people aged 65 or older in England.
Female genital mutilation (FGM) has been a criminal offence in the UK since 1985. But there’s a growing issue around British children being taken abroad by UK nationals for FGM, something which was additionally outlawed in 2003. The NSPCC estimates there are around 137,000 women and girls affected by FGM in England and Wales.
This course covers everything relating to FGM over four informative modules.
Fraud causes organisations both reputational and financial problems. This e-learning course introduces the issue of fraud in local government, covering how to recognise fraud, how to tackle it, and how to prevent it.
The dangers of fire need no introduction, but surviving a fire comes down to a blend of factors. Good building design matters; and the UK has strict regulations in this regard.
But having the right fire safety awareness training can save lives – both yours and others around you. Knowing how to prevent a fire and what to do in the event of one might be the best knowledge you ever acquire.
Moreover, by law, your employer is required to provide fire safety training courses.
Being a Fire Warden in the care industry is a very important role. This course is split into six topics, where you will explore fire safety equipment, fire signs, emergency planning, drills and evacuation and the basics of fire.
First aid saves lives. Knowing what to do in an emergency can make all the difference. It’s a simple set of skills, but mastering them can have an incredible impact.
This first aid course is suitable for anyone who wants to learn first aid. It covers all the major first aid topics and includes everything from basic everyday skills to coping with emergencies and delivering child CPR.
Having a sufficient amount of fluids and good nutrition is crucial for maintaining health. If you’re involved in the care of vulnerable adults, you should be able to recognise when a person is not eating or drinking properly.
In this six-module course, you’ll develop a full understanding of the importance of proper fluids and nutrition to general health.
What do you know about the causes and effects of food allergies? What are businesses legally required to do to minimise the risk of allergic reactions to workers and consumers?
If you’re working in any area of food, this course underpins your organisation’s legislative requirements. It contains practical steps to reduce the risk of harm and prevent cross-contamination.
Whether you’re working in a large, busy restaurant or catering for a small charity, it’s vital that you understand how to spot and reduce food hazards and handle food properly.
This short and informative food safety course will tell you everything you need to know about storing, preparing and serving food in a safe manner to ensure you and the people you work with, or care for, are safe from harm and kept nourished without risk.
This Level 2 Food Safety and Hygiene course is essential for you if you handle, prepare or serve food.
Compliant with the requirements of the Food Standards Agency and Environmental Health this food health and safety training course provides an excellent and in-depth understanding of food safety and hygiene.
Use of the assessment framework provides evidence to help, guide and inform judgements about children’s welfare and safety from the first point of contact, through the processes of assessment, planning and review.
Fraud within organisations, including a general awareness of the topic, how to detect it, and what can be done to minimise the risk of fraud.
The Freedom of Information Act 2000 was introduced to enable the public to access information from public authorities across the country. This means that those public authorities – that includes councils, government agencies and the like – are obliged to publish certain information about their activities and members of the public are allowed to request various types of information.
Gangs are intertwined with youth violence and criminality. It is essential we recognise the extent of the problem and understand how to safeguard our at-risk youth.
The GDPR is a huge piece of law that came into force on 25th May 2018. It’s the biggest shake-up to data protection law in 20 years. The primary aim of the GDPR is to give us more control over our individual, personal data. This course gives you a refresher on the three main topics of GDPR – responsibilities, data protection and individual rights.
The GDPR (General Data Protection Regulation) came into force in May 2018. Is your organisation up to speed on what this means for the way you handle its personal data?
Do you and your management team understand its implications and your obligations? We help you get to grips with everything GDPR related, and as the course has been written in conjunction with data privacy specialist lawyers, Clayden Law, you can be sure we’ve got you covered.
The GDPR (General Data Protection Regulation) came into force in May 2018.
If you have been tasked with handling personal data within your organisation in any significant capacity, then this course is ideal for you.
This comprehensive online training course has been developed in association with CIPD, and will help HR professionals understand the changes brought in by the General Data Protection Regulation.
Equip yourself with a working knowledge of the new data protection regime and ensure your HR team is compliant today.
In association with the Chartered Institute of Marketing (CIM) and co-written by our legal partners at Clayden Law, this engaging training course provides guidance on how to ensure your marketing campaigns are compliant with the GDPR.
A must for those in the marketing industry.
With the GDPR (General Data Protection Regulation) now in effect, your organisation will be liable for hefty fines if it doesn’t comply.
If you’re responsible for building and implementing the policies around operations which process data, you need this course.
The GDPR (General Data Protection Regulation) came into force in May 2018, but is your organisation up to speed on what this means for management of data?
If you are involved in the ongoing compliance efforts as a compliance officer, technology professional or data manager, this is the ideal course for you.
This digital learning package is a comprehensive cultural awareness course on Gypsies and Travellers in the UK. Informative and interactive, it is comprised of four modules covering Gypsy and Traveller history and culture, the main challenges for these communities, what can be done to help these groups access services, such as those in healthcare, and how to improve their participation in other areas such as education.
The importance of good recording, storage of information, and knowing when to share information are described using everyday scenarios in this two module overview course.
If you have a role or responsibility at work within a health or social care setting, this course is for you.
Hate crime can be extremely disturbing for victims and their communities. But how prevalent is hate crime and what does the law do to protect and support victims, as well as deal with perpetrators? You will learn about all this and more with our comprehensive hate crime awareness course.
In the workplace, everyone has a responsibility to minimise risks to the health and safety of both themselves and others.
This 11 module course covers the elements you need to know to work safely in your health or social care role.
Topics covered in this course include:
Health & Safety law | PPE| hazards | manual handling | accident reporting | RIDDOR | medication and Health & Safety | posture | musculo-skeletal problems | prevention |signs |emergency procedures | evacuations | emergency services | the accident book
Parental substance misuse, mental ill-health and domestic abuse can all have a huge impact on a child’s safety and wellbeing. These hidden harms can threaten a child’s feeling of security and create challenging long-term problems.
This course will help you learn ways to reduce the likelihood of a child in your care suffering this hidden harm.
This course will explore self-neglect, safeguarding vulnerable adults and scams.
How much do you know about the issues of honour-based violence and forced marriage? This abuse is often used as a means of control, with the cycle beginning when victims are children and continuing into adult life.
One of the biggest problems is that if the victims are not getting the right support from the authorities then they may feel unable to make a complaint.
At Value Match we place social value at the core of what we do. This 60-minute course provides a fresh and innovative perspective on how to effectively procure and manage contracts to create social value.
This course is designed to inspire ideas of your own to effectively procure and manage contracts to create positive social value. It provides you with the concepts of how to utilise social value to benefit yourself, your organisation, your community, and the planet around you.
Whether you’re a seasoned procurement / bidding professional or a stakeholder involved in procurement for your organisation, this course will deliver an understanding of what social value is and how to integrate social value into your procurement. Our courses are CPD meaning the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements ensuring any learner can record their hours in contribution to their continued professional development.
This course is CPD (Continuing Professional Development) certified.
This course gives learners an overview of the Human Rights Act, and highlights those Articles which should be of interest to staff working in adult social care, or the health sector.
Modern day slavery takes many forms, whether labour and criminal exploitation or sexual; and can be a bewildering and complex subject to get to grips with.
This comprehensive online human trafficking course will help you to spot the signs of modern slavery and explain how to respond if you think someone you know is a victim.
Germs are everywhere – while they’re often harmless, they can be deadly. So, we need to understand what we can do to prevent them from spreading as much as we can. In this course, we explore how different types of germ can affect us when in our bodies, and how we can keep ourselves safe, from having good hand hygiene to using the correct PPE.
If you’re working with adults who may be ill or vulnerable to infection then you need to be particularly vigilant in infection control. But why is infection control important?
NICE (The National Institute for Health and Care Excellence) estimates that 300,000 patients a year in England acquire a healthcare-associated infection as a result of care within the NHS.
Infection control in hospitals and care homes is therefore critical: it harms patients who are already vulnerable and costs healthcare institutions too.
Every day, we navigate a sea of sensitive information, from names and addresses to health and financial data. A breach could have severe consequences for individuals and organisations alike.
Understanding Information Governance issues is crucial for anyone working within an organisation, as the impact of miscommunication or misunderstanding of how to manage information can be extremely damaging.
In healthcare, we are responsible for collecting, using, storing, processing and deciding the purpose of processing personal data.
As the amount of data collected, created and stored continues to increase, the need to protect it is even more important.
Responsible information sharing is key to delivering better and more efficient services; coordinated around the needs of children, young people and families. It’s especially important in light of new data privacy regulations.
In this information sharing training course you’ll learn about the sharing process and when to impart information; and visit some likely scenarios.
Keeping good records is an essential part of a structured and safe approach to working with vulnerable adults, children, young people and their families.
Good records management not only demonstrates the practical application of your knowledge and skills, it provides evidence of your work activity and helps keep those in your care safe.
This course gives good record keeping guidance for anyone working in social care.
Lead Professionals play a key role for children and their families, as the single point of contact for coordinating provision of a range of services.
Learn about the role of a lead professional and the importance of the Continuum of Need in this short, informative course.
Living with a learning disability can present challenges and barriers for people every day. By making ourselves aware of these barriers, and how they effect people we can work together to make health services and wider public space more accessible for everyone. In this course we cover what learning disabilities are, what individuals unique support needs might be and discuss communication styles and safeguarding.
This awareness course aims to shed light on the various aspects of Legionnaires’ Disease, including its causes, symptoms, prevention, and management.
A general awareness around the LGBTQ+ community, including history, challenges faced and how to continue towards equality.
Loneliness and isolation can affect anyone, highlighting the universal nature of these experiences.
This interactive and engaging course tackles the tough subject of loss and bereavement.
Teams can be a challenge to manage well – it’s common to experience conflict within a team, and there is usually the opportunity for most teams to be working better towards their goal.
Gaining a new member of staff can be a lottery – for example, the new employee may have interviewed well but once they actually start the role they don’t live up to expectations.
This course provides managers with practical advice on steering the probationary period and demonstrates how you can help the new employee whilst also working within employment law.
Virtual working can be effective in allowing teams to collaborate and work together. But, like many working environments, there can be challenges. This course will help you to recognise any challenges that may arise while managing virtual teams, and understand how to identify and implement solutions to ensure your teams are able to collaborate efficiently.
This five module course provides information on manual handling operations, the risks and the responsibilities of all staff. You’ll explore the risks of manual handling, learn about injuries that can result from poor lifting and come away with a sound knowledge of the topic.
According to the NHS, more than 1.08 billion prescription items were dispensed overall in 2015, a 1.8 per cent increase on the previous year.
Effectively managing and safely handling this medication is crucial to the health and wellbeing of those who rely on it on a daily basis.
How managers and their organisations can support employees who are experiencing, or have experienced, the menopause.
Are you certain that the decisions you are making are in the best interests of the people in your care; especially when they are vulnerable? Are you up to speed on where the law stands regarding these decisions?
The Mental Capacity Act 2005 outlines the things you need to research, consider and assess before you make choices based on mental capacity.
The Mental Health Act is the main piece of legislation that outlines the assessments and rights of people with mental health issues. This course covers important aspects of the Mental Health Act, providing knowledge of the guiding principles underpinning mental health, and how to care for people who are going to be sectioned, have been sectioned, or are leaving hospital.
Mental health affects every single one of us – whether we consider it good or bad, or big or small, it’s something that impacts us in some ways more than others. There’s a stigma around mental health challenges or issues that lead people to believe they can’t ask for help. However, taking a step towards mental health awareness is a step closer to removing the stigma. This course will help you to understand mental health and the things you can do to support yourself and the people around you.
If you work in health and social care it’s important to have a good grounding in the key areas of mental health, dementia and learning disability. This course addresses each of these topics separately, along with presenting strategies that allow health professionals to help these individuals to live as they choose.
This course provides the learner with an understanding of Government Statutory Guidance on missing children protocol. It gives the learner the confidence to know what to do when a child or young person goes missing from care, what to do when they come back, and how to prevent repeat cases all the while supporting the child and their family.
Completion of this course ensures that staff are trained in up-to-date, relevant information when it comes to moving and positioning people.
Effective multi-agency working in health and social care depends on everyone concerned having a clear understanding of multi-agency initiatives (such as MASH and MARAC) and a good working knowledge of the legislation and guidance available.
If you’re working in a role that routinely demands multi-agency working, then this course will provide informative, useful guidance that will make your work easier.
Neglect is the persistent failure to meet a child’s basic physical and/or psychological needs such that it is likely to result in the serious impairment of health or development. It’s also the most common form of child abuse.
If you work with children and families, you can educate yourself in how to spot the signs with this neglect online course.
Being a new mother is exciting – but it can be a daunting time too, and new and expectant mums can face a whole range of issues in the workplace.
Many working environments with previously acceptable conditions might contain hazards and risks that affect the health and safety of those who are pregnant.
These hazards can range from exposure to biological and chemical agents to constant standing or excessive workloads.
The consequences of ignoring these can be very serious indeed so a robust risk assessment for pregnant workers is essential.
NHS Continuing Healthcare (CHC) is the care package arranged by the NHS for people who aren’t in hospital and who have been determined to have a primary health need.
Eligible people can receive CHC in a variety of settings, including in their own home or a care home. A good care package can make the difference between a full and partial recovery.
Children are more engaged with the internet than ever before. But with this increased reliance on the internet for knowledge and entertainment comes an increased risk to those young people using it. E-safety training is essential for you if you’re working with young people.
It’s important that you know the potential risks and learn how to help children to remain safe on the internet. This short e-learning course will equip you with the insight to encourage responsible online behaviour and protect children.
This module covers the best way for parents and carers help their children be safe online.
Palliative care is a compassionate, patient-centred approach to alleviate suffering and enhance the quality of life for individuals with serious, life-limiting, or terminal illnesses.
In this course we cover what causes Parkinson’s, what the symptoms look like, and how it can be managed.
Being good at interacting with others can really help you at your job and in everyday life. But what exactly are people skills?
If you work alone, you have responsibility for your own safety; but are you aware of lone working policy? Have you ever completed a lone working risk assessment?
This course gives you all the essential skills you need to prepare yourself for safe working in your own home, or working at an employer’s building and travelling for work alone; so you never have to feel compromised or at risk.
Physical abuse can have a long-lasting and damaging effect on an individual. But children are very rarely abused by strangers. In fact, abusers are more likely to be someone who comes into close, regular contact.
Abusers can be teachers, next-door neighbours or a member of the family and this can make it harder for children to want to disclose.
The activities suppliers should undertake when preparing a bid strategy.
The activities to undertake when preparing for a procurement.
How to prepare tender documentation for a procurement.
Privacy and dignity is something that we take for granted.
When you are caring for someone, however, it can be challenging to respect their privacy and dignity whilst supporting them with day to day activities.
In this course, we demonstrate how you can maintain privacy and dignity in a health and social care setting.
Private fostering is a crucial part of taking care of many young people in the UK. In this course, we’ll explore what private fostering means and the laws related to it.
Whether you are a graduate, new to procurement, a stakeholder within the public, private or not-for-profit sector, if you are involved in making procurement decisions on behalf of your organisation, this course will provide you with an introduction to procurement and explain how to make informed procurement decisions with an emphasis on economic, social and environmental considerations.
The importance of establishing and maintaining professional boundaries whilst working with adults at risk.
The importance of establishing and maintaining professional boundaries when working with children and young people.
Reablement is a free service that helps people learn or re-learn the skills necessary for daily living.
Upon successful completion of this Reablement course you will know what reablement is and the benefits of reablement.
This course gives the learner a good grasp on the ins and outs of the recruitment and selection process – arguably the most important area of the employee life cycle.
We need resilience in order to persevere and succeed in life, regardless of what it is we are aiming for.
Everyone should be healthy and safe in their workplace, regardless of the nature of their role.
An important part of maintaining this health and safety is the assessing of potential risks.
By taking this course, you’ll learn about the importance of doing risk assessments, how to identify hazards and risks in any workplace, and the five steps to conducting a risk assessment.
You will automatically get a course certificate on course completion – with your name, the CPD hours, the date and learning objectives.
How to ensure your sourcing event is both efficient and effective.
Work with adults at risk? Got responsibilities for adult safeguarding (as either a professional adviser or operational/strategic manger)?
This informative and wide-ranging course will help you identify risk, learn the importance of prevention, and determine appropriate intervention.
This course complies with Level 1 Social Care and Levels 1 & 2 Healthcare.
Are you up to speed with your adult safeguarding responsibilities?
According to NHS Digital figures, in 2015-16 there were more than 100,000 individuals with enquiries under Section 42 of the Care Act, which means that almost everyone working in a care context will encounter adult safeguarding concerns in their daily lives.
Do you know what to do if you suspect someone is a victim of abuse? If you’re working with vulnerable adults, it’s important that you’re able to spot the signs.
The right actions could save a life. From the basics through to referring someone you suspect is a victim of abuse to ensure they receive the right care, this Safeguarding Adults – levels 1 and 2 course bundle has it all.
Get a grip of the basic principles of safeguarding for adults with this short course aimed at health and social care professionals.
If you’re working in elderly protective services or just need a grounding in safeguarding adults procedures, this course will help you understand how to recognise and prevent abuse of vulnerable adults in a health or social care setting.
Some of the topics we cover in this course are types of abuse that an adult might face, how to respond to a concern, safeguarding duties and when it is OK to share information.
We explore radicalisation and how it connects with extremism and terrorism, including how the internet can influence and indoctrinate vulnerable people. We explore the Government’s increased powers, and who they affect.
Abuse can take place in any setting and it often goes unnoticed and unreported. Even if you don’t work directly with children or vulnerable adults, you might still be in a position where you can help prevent or stop abuse.
The Care Act 2014 reformed the way the adult social care system works and provided a legal basis for safeguarding adults from abuse and neglect.
Would you be able to spot abuse of a child or vulnerable adult?
Even if you don’t work directly with children or vulnerable adults, you may be in a position where you can help prevent or stop abuse.
If you work in Higher Education and want an overview of safeguarding in a HE setting, this short course is ideal.
Whether you’re a caretaker, teacher or manager, if you’re working with children it’s essential your safeguarding knowledge is up to date. The right awareness and action could make a real difference to a young person’s life. This safeguarding course is specifically designed for anyone working in education.
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