We are of course all aware of the rise of COVID-19 infections in the UK and that many aspects of life are likely to change over the coming weeks.
I am writing to you today to keep you informed on how me and my team are working through these challenges and how we plan to be there to support you over the coming weeks and possibly months. I wish to reassure all our customers that we will be ‘open as usual’ with no anticipated restriction on services.
Our team is fully equipped to work from home, and this means we are well placed to offer all the ongoing support you are used to. Our help desk remains fully functional and if you have any enquiries, you can continue to send these to firstname.lastname@example.org. Our systems have been setup and prepped for exactly this type of scenario and we are confident that there will be no issues as a result.
Finally, as we all transition into what might become a new normal in the coming weeks, my team is working hard to see how digital learning can be provided even more effectively than it is already. Our commitment to you is that we will do our very best to react flexibly to your dynamic learning needs during this difficult time for us all.
We pride ourselves in our ability to provide excellent customer service and swift turnaround on training solutions which can equip your workforce, regardless of where they might be working from – at home or in the office.
Please contact myself or one of my team direct if you would like to discuss this further. I hope you stay safe and healthy.
Nick Richards CEO Me Learning