Digital library courses

Retail

Build confident retail teams with training in **Customer Service, Managing Angry Customers, Health & Safety, GDPR, Equality & Diversity, Harassment Prevention** and more.

Showing 1–12 of 18 courses

Avoiding ambiguity

In this 10-minute course we’ll explore clear and concise communication to ensure that everyone understands their roles, responsibilities, and project…

£10.00 Excl. VAT
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Influencing for success

In this course we go over what influencing it, why it’s valuable for managers and strategies for successful influencing in…

£10.00 Excl. VAT
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Operating in teams

In this course, we’ll look at how to successfully operate within teams and what you can do in your workplace…

£10.00 Excl. VAT
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Counter terrorism

Counter terrorism is an ever-evolving threat. Knowing how to keep yourself, the people you work with, and the public safe,…

£20.00 Excl. VAT
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Customer service

This course delivers a timely reminder on the importance of customer service. You'll learn the basics of good service, such as listening…

£20.00 Excl. VAT
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Train with confidence. 11 of our courses are now RoSPA-assured, including Fire Safety, Manual Handling and Working at Height. Discover the right training for your team.