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Taking statements and conducting interviews is an important aspect in tackling anti-social behaviour. But what is more important is that you know how to do so effectively, including preparation, capturing accurate information and writing clear statements.
Effective case work practice knowledge is critical when investigating and resolving reports of anti-social behaviour.
Good judgement and decision-making skills are also key – this course will help you pick up some pointers along the way.
In order to effectively engage a witness, it’s important that they feel their complaint is being taken seriously – it instils trust and confidence.
In this course, we cover topics from taking on a case through to using the appropriate tools and powers to prevent anti-social behaviour.
Across the modules, we explore topics such as first contact with the complainant, challenging perpetrators, action planning, early intervention measures, engaging with a witness, making referrals, conducting interviews and taking statements, the importance of working with other agencies, and the various legal tools and powers currently available and when it is appropriate to use them.
How much do you know about aphasia, the language disorder that affects the lives of more than 370,000 stroke survivors in the UK? Aphasia can have a huge impact on a person’s life by impairing both their ability to express language and understand it.
This course consists of one module which introduces asbestos dangers and precautions to anyone working in buildings.
It can be a difficult and long winded process, adopting a child.
New statutory adoption legislation in July 2013 aimed to cut waiting lists and bring families together quicker.
This course details what’s changed and widens your knowledge of the adoption approval process.
Do you work with children in need and their families? Do you need to sharpen up your awareness of the different stages of the foster care process? If you’re involved at any stage (and in any capacity) of the assessment of children or the approval process for foster carers or just need to brush up on your Children Act guidance or knowledge, then this is the ideal course for you.
By the end of this course, learners will be able to understand the barriers people with learning disabilities and/or autism might face in a health and social care setting and make adjustments to allow their needs to be met.
Autism is much more common than many people think. There are around 700,000 people on the autistic spectrum in the UK, more than 1 in 100. This means that, including families, autism affects 2.8m people.
But, despite the high number of individuals that are likely to have the condition, many of us have a poor understanding of autism and what it actually means for both the individual and those who work and live with them.
The course, which is based on the latest Resuscitation Council (UK) guidelines, contains guidance and videos provided by St John Ambulance and equips the learner with the skills needed to step up in a range of difficult and life-threatening situations.
Have you ever found yourself in a life-threatening situation? Have you ever wished you had more skills to help someone in danger?
If you want to be able to approach daunting situations with confidence and use a defibrillator (AED), provide CPR, or stop someone from choking, then you’ll want to take this course. Basic life support training (BLS) saves lives and you could really make a lasting difference to someone.
How remanufacturing and the circular economy fit into and benefit sustainable procurement practices.
At Value Match we provide procurement solutions and bid management services that are delivered with integrity. This 60 minute course provides an introductory overview as to how you can understand the approaches that organisations take when awarding contracts. This course will enable organisations to maximise their opportunity to successfully navigate the procurement processes, retaining or wining new contracts.
Developed and created by bidding professionals, the bidding fundamentals course provides a practical understanding of the bidding process, policies, principles, and importantly what buyers are looking for, including the need to demonstrate social value as part of any credible bid response. Our courses are CPD meaning the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements ensuring any learner can record their hours in contribution to their continued professional development.
Upon successful completion of this course you will be automatically awarded a certificate containing the course name, completion date, CPD hours and learning objectives.
The course contains additional resource materials, useful links and a refresher guide.
What is the Care Act 2014? It sets out local authorities’ duties in assessing people’s needs and eligibility for publicly funded support and care. Assessment and eligibility form a crucial part of this. The procedure allows people to understand their situation and access the right support at the right time. It’s a critical intervention in its own right and the key interaction between the individual and their local authority.
The Care Act 2016 updates the Care Act 2014, which was introduced to ensure a person-centred approach to care planning as a legal requirement for local authorities. An awareness of the principles of the Care Act is crucial for you if you’re working in any role in health and social care.
As we live longer, care is becoming a greater burden on carers and professional providers. To lighten the load and provide better, more tailored care at the same time, the idea of person-centred care has become key to care and support planning.
The Care Act 2014 (along with its subsequent updates) provides a single legal framework for charging for care and support. It enables local authorities to decide whether or not to charge a person for their care and support needs or for a carer’s support needs.
The new Care Act assessment framework has been designed to make charging fairer and more clearly understood by everyone. Understanding it properly is essential if you work with people in need, whether in the public, private or charity sectors.
Deferring payment can help people to delay the need to sell their home (or other assets) and provide peace of mind during a time that can be challenging (or even a crisis point) for them and their loved ones as they make the transition into residential care. This course covers all you need to know about this process.
Local authorities have a duty to inform the person which, if any, of their needs may be met by a direct payment and provide appropriate information and advice on how to use and manage direct payments.
This course covers direct payments, how they can be set up and a range of considerations around the subject.
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