Damp and mould awareness
£20.00 Excl. VATThis course will help you understand the causes, risks, and solutions, empowering you to tackle damp and mould effectively and create a healthier living environment.
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Managing angry customers
£10.00 Excl. VATIn this short 10 minute course we will explore how to best manage these types of customers and achieve a successful resolution utilising proven skills and techniques.
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Net zero awareness
£25.00 Excl. VATIn the face of intensifying climate change impacts, a pressing need for immediate action arises.
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Personal protective equipment (PPE) essentials
£10.00 Excl. VATExplore your responsibilities in maintaining PPE in optimal condition. Equip yourself with the knowledge to safeguard yourself and others. Start your PPE journey today and create a safer work environment.
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Asbestos awareness
£20.00 Excl. VATThis course consists of one module which introduces asbestos dangers and precautions to anyone working in buildings.
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Basic life support
£20.00 Excl. VATThe course, which is based on the latest Resuscitation Council (UK) guidelines, contains guidance and videos provided by St John Ambulance and equips the learner with the skills needed to step up in a range of difficult and life-threatening situations.
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Control of substances hazardous to health (COSHH)
£20.00 Excl. VATWould you know a hazardous substance if you saw it? Do you know how you would – and should – respond to a hazardous substance in the workplace? This course will teach you what hazardous substances are, employee and employer responsibility, good workplace practice and how to plan for emergencies – in fact, everything you need to know to be in control of substances hazardous to health.
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Customer service
£20.00 Excl. VATThis course delivers a timely reminder on the importance of customer service.
You’ll learn the basics of good service, such as listening and clarifying, preparedness, efficiency and professionalism, and tactics for dealing with customers when they are unhappy or angry.
Bad customer service has a huge impact on your customers and colleagues, but with this course you’ll gain the knowledge necessary to start practising excellent service straight away.
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Data protection
£20.00 Excl. VATThis engaging online course will increase your understanding of the Data Protection Act and the GDPR, which set the rules for handling personal information.
With increased penalties for non-compliance under the new data protection regime, this course is a valuable resource to help you stay on the right side of the law.
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Drive aware – prevention and protection
£25.00 Excl. VATSafe driving can be achieved by being prepared, assessing risk, and taking care of your physical and mental wellbeing. Many road traffic accidents could be avoided if more drivers were aware of good ‘defensive driving’ practice.
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Environmental awareness
£20.00 Excl. VATExplore diverse ecological hurdles, delve into their origins and consequences, and grasp actionable insights to drive positive transformations in our world.
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Equality and diversity
£20.00 Excl. VATThrough your career and even an ordinary workday, you’re quite likely to work with people from a wide range of backgrounds and preferences.
Diversity training in the workplace can help companies and employees understand and better support individuals from any ethnic group, of any age and with any disability, gender, sexual preference or any other protected characteristic.
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Fire safety awareness
£20.00 Excl. VATThe dangers of fire need no introduction, but surviving a fire comes down to a blend of factors. Good building design matters; and the UK has strict regulations in this regard.
But having the right fire safety awareness training can save lives – both yours and others around you. Knowing how to prevent a fire and what to do in the event of one might be the best knowledge you ever acquire.
Moreover, by law, your employer is required to provide fire safety training courses.
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Fire warden for care
£30.00 Excl. VATBeing a Fire Warden in the care industry is a very important role. This course is split into six topics, where you will explore fire safety equipment, fire signs, emergency planning, drills and evacuation and the basics of fire.
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First aid
£20.00 Excl. VATFirst aid saves lives. Knowing what to do in an emergency can make all the difference. It’s a simple set of skills, but mastering them can have an incredible impact.
This first aid course is suitable for anyone who wants to learn first aid. It covers all the major first aid topics and includes everything from basic everyday skills to coping with emergencies and delivering child CPR.
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Freedom of information act 2000
£25.00 Excl. VATThe Freedom of Information Act 2000 was introduced to enable the public to access information from public authorities across the country. This means that those public authorities – that includes councils, government agencies and the like – are obliged to publish certain information about their activities and members of the public are allowed to request various types of information.
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GDPR – Refresher training
£20.00 Excl. VATThe GDPR is a huge piece of law that came into force on 25th May 2018. It’s the biggest shake-up to data protection law in 20 years. The primary aim of the GDPR is to give us more control over our individual, personal data. This course gives you a refresher on the three main topics of GDPR – responsibilities, data protection and individual rights.
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GDPR – Board training
£25.00 Excl. VATThe GDPR (General Data Protection Regulation) came into force in May 2018. Is your organisation up to speed on what this means for the way you handle its personal data?
Do you and your management team understand its implications and your obligations? We help you get to grips with everything GDPR related, and as the course has been written in conjunction with data privacy specialist lawyers, Clayden Law, you can be sure we’ve got you covered.
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GDPR – Core training (for staff)
£25.00 Excl. VATThe GDPR (General Data Protection Regulation) came into force in May 2018.
If you have been tasked with handling personal data within your organisation in any significant capacity, then this course is ideal for you.
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GDPR – Foundation training
£195.00 Excl. VATWith the GDPR (General Data Protection Regulation) now in effect, your organisation will be liable for hefty fines if it doesn’t comply.
If you’re responsible for building and implementing the policies around operations which process data, you need this course.
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