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Is your organisation currently undertaking Care Certificate training? If so, your assessors will need to be trained on how to effectively evaluate your employees against the 15 Care Certificate standards. This Skills for Care endorsed assessor training covers all the key topics.
The Deprivation of Liberty Act protects the most vulnerable individuals in hospitals and care homes. It plays an important role in preventing the unlawful deprivation of liberty occurring. The MCA DoLS (The Mental Capacity Act: Deprivation of Liberty Safeguards) framework offers safeguards for the people who most need it and principles of conduct for anyone working with vulnerable people. If you are in a care profession, it is crucial that you understand them.
A duty of care is “A moral or legal obligation to ensure the safety or well-being of others”. It’s an obligation well understood by employers and parents – and in health and social care it’s of particular importance. This short course will prepare you for all the different factors you need to consider when you your health or social care role includes an explicit duty of care.
Effective communication in healthcare is vital – patients need to be able to make important decisions about their care, and they also need the comfort and dignity that comes from the people involved in their care provision taking the time to communicate properly. When you’re dealing with potentially vulnerable or challenging individuals, it’s more important than ever.
This course gives you all that you need to build your understanding of what makes effective communication and how you can apply it to your work.
Workplace equality is a right for all employees and challenging it when it’s not in place is important. If you work in health and social care, you’re particularly likely to encounter people from a wide range of backgrounds and some of these people will need your support to promote adequate equality and inclusion. Cultural awareness training can help clarify the areas in which some people struggle in the workplace.
Fraud causes organisations both reputational and financial problems. This e-learning course introduces the issue of fraud in local government, covering how to recognise fraud, how to tackle it, and how to prevent it.
Having a sufficient amount of fluids and good nutrition is crucial for maintaining health. If you’re involved in the care of vulnerable adults, you should be able to recognise when a person is not eating or drinking properly.
In this six-module course, you’ll develop a full understanding of the importance of proper fluids and nutrition to general health.
Fraud can target and impact anyone – from individuals to major companies and everyone in between – and the effects can be considerable. Preventing fraudulent activity should be at the forefront of any organisation’s processes to make sure that risks are contained as much as possible.
The Freedom of Information Act 2000 was introduced to enable the public to access information from public authorities across the country. This means that those public authorities – that includes councils, government agencies and the like – are obliged to publish certain information about their activities and members of the public are allowed to request various types of information.
The importance of good recording, storage of information, and knowing when to share information are described using everyday scenarios in this two module overview course.
If you have a role or responsibility at work within a health or social care setting, this course is for you.
This course will provide an awareness of what a hate crime and hate incident is and how prevalent hate crimes are.
How much do you know about the issues of honour-based violence and forced marriage? This abuse is often used as a means of control, with the cycle beginning when victims are children and continuing into adult life.
One of the biggest problems is that if the victims are not getting the right support from the authorities then they may feel unable to make a complaint.
This course gives learners an overview of the Human Rights Act, and highlights those Articles which should be of interest to staff working in adult social care, or the health sector.
If you’re working with adults who may be ill or vulnerable to infection then you need to be particularly vigilant in infection control. But why is infection control important?
NICE (The National Institute for Health and Care Excellence) estimates that 300,000 patients a year in England acquire a healthcare-associated infection as a result of care within the NHS.
Infection control in hospitals and care homes is therefore critical: it harms patients who are already vulnerable and costs healthcare institutions too.
In healthcare, we are responsible for collecting, using, storing, processing and deciding the purpose of processing personal data.
As the amount of data collected, created and stored continues to increase, the need to protect it is even more important.
Through comprehensive overviews, you’ll also understand about making advance decisions, the role of the Court of Protection and Independent Mental Capacity Advocates (IMCAs), and how mental capacity assessment works.
The Mental Health Act is the main piece of legislation that outlines the assessments and rights of people with mental health issues. This course covers important aspects of the Mental Health Act, providing knowledge of the guiding principles underpinning mental health, and how to care for people who are going to be sectioned, have been sectioned, or are leaving hospital.
If you work in health and social care it’s important to have a good grounding in the key areas of mental health, dementia and learning disability. This course addresses each of these topics separately, along with presenting strategies that allow health professionals to help these individuals to live as they choose.
NHS Continuing Healthcare (CHC) is the care package arranged by the NHS for people who aren’t in hospital and who have been determined to have a primary health need.
Eligible people can receive CHC in a variety of settings, including in their own home or a care home. A good care package can make the difference between a full and partial recovery.
Privacy and dignity is something that we take for granted.
When you are caring for someone, however, it can be challenging to respect their privacy and dignity whilst supporting them with day to day activities.
In this course, we demonstrate how you can maintain privacy and dignity in a health and social care setting.
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