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Delegating effectively is a fundamental part of successfully running an organisation, and a vital skill for anyone in a management role. This can be delegating specific tasks, responsibilities, or whole roles amongst your team. In this course, we cover the specific skills needed for effective delegation, the potential barriers to delegating, and how to respond…
We should all know how to ensure that they are well maintained and we are protected from the dangers of electricity.
Are you unsure how to strike the right tone in an email or struggling to keep your inbox organised? Master professional email etiquette with this course.
With the skills in this course you will learn how to avoid common change implementation pitfalls, how to understand change, facilitate that change and push for change within your team or wider organisation.
In this course we cover how emotional intelligence can be employed in your daily life as someone who works with others, we will also go over practical skills needed for emotional intelligence and how to form strong working relationships through these skills.
In this short course we’ll equip you with the basic tools to navigate any budget, audit or financial meeting.
Financial sanctions are powerful tools used to protect national security, prevent crime, and support international peace. Understanding these tools is essential, especially for those working in finance, compliance, or risk management roles.
Regardless of your employment sector, this course will help ensure you know how to keep your workplace safe in the event of a fire.
This course is for managers and supervisors responsible for food safety in workplaces that handle or produce food.
In this course we cover how to recognise the nature of difficult conversations, understanding the impact of mishandling difficult conversations and how to prepare.
Navigating sensitive patient discussions can be daunting. This course empowers you to approach challenging interactions with confidence and compassion.
In this course we go over what influencing it, why it’s valuable for managers and strategies for successful influencing in the workplace.
Whether you’re a seasoned professional seeking to sharpen your expertise or a go-getter looking to step into the world of project management, this course will cover the very basics you need to know to get started.
Knife crime affects entire communities, creating ripples of fear and trauma that impact us all. By understanding the signs, causes and knowing how to take effective action, we can work together to create lasting change.
This course equips you to understand meeting principles, create inclusive environments, capture ideas, manage flow, and achieve productive outcomes.
This course empowers you to confidently create inclusive and supportive environments, and advocate for fair treatment.
Are you involved in selling alcohol and want to ensure you’re operating legally and responsibly? This module provides critical insights into UK licensing laws.
In this short 20 minute course we will explore how to best manage these types of customers and achieve a successful resolution utilising proven skills and techniques.
In this course we cover what continence is, what can affect it and how to effectively address challenges with incontinence.
Whether you’re a healthcare professional or a caregiver, this course will empower you to enhance the quality of life for those with stomas.
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