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Is your organisation currently undertaking Care Certificate training? If so, your assessors will need to be trained on how to effectively evaluate your employees against the 15 Care Certificate standards. This Skills for Care endorsed assessor training covers all the key topics.
Childhood sexual abuse often goes reported. Government figures suggest that only 1 in 10 (10%) of all survivors of childhood sexual assault (including attempts) told someone in an official position about the abuse at the time and only 7% report it to the police.
Child sexual exploitation can take many forms, whether it comes from individuals, gangs or groups, many of whom often use the internet as a medium for grooming. Are you aware of who is most at risk and do you know what can be done to help those in danger of being exploited?
If your role means you have a statutory duty to safeguard children, and already know the basics of CSE, this course is a must.
Building on Child Sexual Exploitation – level 1, this course gives you the knowledge to complete CSE assessments and effectively intervene, should you have to.
Child sexual exploitation (CSE) comes in many forms, whether undertaken by individuals, gangs or groups. The perpetrators often using the internet as a medium for grooming. Working as a frontline employee can mean facing many difficult situations and making some tough decisions.
This e-learning safeguarding course bundle is perfect for anyone working with children who needs to access child protection training online or who wants to brush up on their safeguarding e-learning skills.
The Children’s Workforce Development Council (CWDC) was set up to promote the training needs of everyone whose work is mainly with children, young people and families. When it closed in 2012, its work transferred to the Teaching Agency, Children’s Improvement Board and the Department for Education.
This comprehensive induction bundle straddles the work of all these agencies and sets out the first things you need to know when working in child’s or young person’s development.
Procurement can seem complicated and confusing. If you work within an educational institution, this training course will help you to demystify the process and undertake procurement activities more efficiently and effectively.
The Common Assessment Framework (CAF or Early Help) is a standardised, shared assessment and planning framework used to help early identification of a child or young person’s additional needs.
It’s also used to promote co-ordinated service provision to meet these needs and is a key element of the Every Child Matters: Change for Children Programme.
The art of complaints handling is a balance of fairness, proportionality, and consistency. Every complaint is an opportunity, but not all organisations see it this way. By completing this course, you will understand the core reasons why complaints arise and the best methods to facilitate them. By doing this, you will embrace the opportunity to improve and grow as a result of effective complaint handling.
This course consists of one module, in which you will learn about how to manage conflict successfully in your place of work. Learn about how to deal with these difficult scenarios, today.
Would you know a hazardous substance if you saw it? Do you know how you would – and should – respond to a hazardous substance in the workplace? This course will teach you what hazardous substances are, employee and employer responsibility, good workplace practice and how to plan for emergencies – in fact, everything you need to know to be in control of substances hazardous to health.
Counter terrorism is an ever-evolving threat. Knowing how to keep yourself, the people you work with, and the public safe, has never been more important.
Our course has been built alongside experts in counter terrorism, using the latest information and guidance.
Criminal exploitation is a huge issue that involves people all over the world. It’s a very real problem, and is extremely difficult and dangerous for victims of exploitation to get help. We all play a role in our community to look out for exploitation, and understanding criminal exploitation, including county lines, is crucial. This course will help you to become more aware of criminal exploitation and its different forms, and to understand what signs to look out for and how to respond.
Develop your knowledge of cultural issues within safeguarding with this comprehensive e-learning bundle.
Understand the safeguarding issues around ‘honour-based’ violence, forced marriage, female genital mutilation, and abuse related to beliefs in witchcraft and access important advice and guidance for professionals.
This course delivers a timely reminder on the importance of customer service.
You’ll learn the basics of good service, such as listening and clarifying, preparedness, efficiency and professionalism, and tactics for dealing with customers when they are unhappy or angry.
Bad customer service has a huge impact on your customers and colleagues, but with this course you’ll gain the knowledge necessary to start practising excellent service straight away.
This engaging online course will increase your understanding of the Data Protection Act and the GDPR, which set the rules for handling personal information.
With increased penalties for non-compliance under the new data protection regime, this course is a valuable resource to help you stay on the right side of the law.
Dementia can’t be cured – however, we can make life for those who have it as manageable as possible. We cover ways to communicate, simple adjustments to make around the home, and how carers can access support.
The Deprivation of Liberty Act protects the most vulnerable individuals in hospitals and care homes. It plays an important role in preventing the unlawful deprivation of liberty occurring. The MCA DoLS (The Mental Capacity Act: Deprivation of Liberty Safeguards) framework offers safeguards for the people who most need it and principles of conduct for anyone working with vulnerable people. If you are in a care profession, it is crucial that you understand them.
More than 3m people in the UK have been diagnosed with diabetes. Of these about 270,000 have type 2 diabetes and around 300,000 have type 1 diabetes. Just as importantly, approximately 850,000 people in the UK have undiagnosed type 2 diabetes.
Our diabetes online course will equip you with a greater understanding of the challenges around the condition and how it can be effectively managed.
An introduction to the issue of disability awareness within the workplace.
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Let us know what course you’re interested in and we’ll get in touch if it’s released!
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