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Showing 101–120 of 266 results

  • Young doctor visiting elderly woman at home

    Care Act – Introduction and overview

    £20.00 £16.00
    Now 20% off! with code MEL20

    How much do you know about the Care Act? The Act, which was established in 2014, sets out local authorities’ duties in assessing people’s needs and funding and support eligibility. It’s a crucial consideration for anyone looking to understand the modern provision of care.

    This course provides an comprehensive introduction to, and an overview of, part one of the Care Act 2014 guidance. It’s designed to help you understand and implement the Act if you’re involved in care and support services.

  • Woman holding paper bill using calculator

    Care Act – Personal budgets

    £20.00 £16.00
    Now 20% off! with code MEL20

    Everyone whose needs are met by the local authority, whether those needs are eligible, or if the authority has chosen to meet other needs, must receive a personal budget as part of the care and support plan, or support plan.

  • Two men looking at laptop screen in the office

    Care Act – Review of care and support plans

    £20.00 £16.00
    Now 20% off! with code MEL20

    The local authority is under an ongoing duty to keep the person’s plan under review generally, and to ensure that their needs continue to be met. Plans are reviewed periodically, involving the person concerned and agreeing any necessary changes.

    Learn about the different reviews and care and support plans with this short, informative course.

  • University student sitting on a campus bench working on a laptop

    Care Act – Transition to adulthood

    £20.00 £16.00
    Now 20% off! with code MEL20

    Growing up is hard. Within the Care Act, the term “transition” is used to refer to the progression from childhood to adulthood. It’s an essential part of human life and experience and the transition to adulthood (t2a) can be a time of celebration and change.

    But it can also be a huge challenge for young people, especially as the world has changed so much for them from the one which their parents or families grew up in.

  • A group of people eating breakfast

    Care Act 2014 – Full training suite

    £120.00 £96.00
    Now 20% off! with code MEL20

    2014’s Care Act legislation saw a number of previous laws replaced with one, clearer, more comprehensive act.

    Comprising of 12 modules, it can be a daunting subject to learn about – that’s why we’ve developed a series of e-learning modules to break it down and make it easier to consume.

  • Female Support Worker Visits Senior Woman At Home

    Care certificate – Digital learning suite

    £35.00 £28.00
    Now 20% off! with code MEL20

    The Care Certificate was introduced in order to raise the standard of care of elderly and vulnerable people in our society. It set out a 16-standard programme of care training for care workers, replacing the Common Induction Standards (CIS) and the National Minimum Training Standards (NMTS).

    In this training suite, you’ll get all the theoretical knowledge you need to underpin the practical demonstration elements of your care certificate standards training or social worker training.

  • Female Community Nurse Visits Senior Man At Home

    Care certificate Assessor Training

    £25.00 £20.00
    Now 20% off! with code MEL20

    Is your organisation currently undertaking Care Certificate training? If so, your assessors will need to be trained on how to effectively evaluate your employees against the 15 Care Certificate standards. This Skills for Care endorsed assessor training covers all the key topics.

  • Sad girl looking out the window

    Child sexual exploitation – level 1

    £25.00 £20.00
    Now 20% off! with code MEL20

    Childhood sexual abuse often goes reported. Government figures suggest that only 1 in 10 (10%) of all survivors of childhood sexual assault (including attempts) told someone in an official position about the abuse at the time and only 7% report it to the police.

    Child sexual exploitation can take many forms, whether it comes from individuals, gangs or groups, many of whom often use the internet as a medium for grooming. Are you aware of who is most at risk and do you know what can be done to help those in danger of being exploited?

  • Close up of young boy

    Child sexual exploitation – level 2

    £20.00 £16.00
    Now 20% off! with code MEL20

    If your role means you have a statutory duty to safeguard children, and already know the basics of CSE, this course is a must.

    Building on Child Sexual Exploitation – level 1, this course gives you the knowledge to complete CSE assessments and effectively intervene, should you have to.

  • Sad girl crying while sitting on the floor in dark room

    Child sexual exploitation – levels 1 and 2

    £30.00 £24.00
    Now 20% off! with code MEL20

    Child sexual exploitation (CSE) comes in many forms, whether undertaken by individuals, gangs or groups. The perpetrators often using the internet as a medium for grooming. Working as a frontline employee can mean facing many difficult situations and making some tough decisions.

    This e-learning safeguarding course bundle is perfect for anyone working with children who needs to access child protection training online or who wants to brush up on their safeguarding e-learning skills.

  • Happy young girl sit on couch talking to her mum

    Children’s workforce induction

    £70.00 £56.00
    Now 20% off! with code MEL20

    The Children’s Workforce Development Council (CWDC) was set up to promote the training needs of everyone whose work is mainly with children, young people and families. When it closed in 2012, its work transferred to the Teaching Agency, Children’s Improvement Board and the Department for Education.

    This comprehensive induction bundle straddles the work of all these agencies and sets out the first things you need to know when working in child’s or young person’s development.

  • Manager touching AR virtual screen interface button about project management with icons of scheduling, budgeting, communication

    Commercial and procurement training

    £25.00 £20.00
    Now 20% off! with code MEL20

    Procurement can seem complicated and confusing. If you work within an educational institution, this training course will help you to demystify the process and undertake procurement activities more efficiently and effectively.

  • Youndg girl counting coins

    Common assessment framework (CAF / early help) covering CAF assessment

    £20.00 £16.00
    Now 20% off! with code MEL20

    The Common Assessment Framework (CAF or Early Help) is a standardised, shared assessment and planning framework used to help early identification of a child or young person’s additional needs.

    It’s also used to promote co-ordinated service provision to meet these needs and is a key element of the Every Child Matters: Change for Children Programme.

  • Woman filling out form

    Complaint handling

    £25.00 £20.00
    Now 20% off! with code MEL20

    The art of complaints handling is a balance of fairness, proportionality, and consistency. Every complaint is an opportunity, but not all organisations see it this way. By completing this course, you will understand the core reasons why complaints arise and the best methods to facilitate them. By doing this, you will embrace the opportunity to improve and grow as a result of effective complaint handling.

  • Two people having an uncomfortable conversion

    Conflict management

    £25.00 £20.00
    Now 20% off! with code MEL20

    This course consists of one module, in which you will learn about how to manage conflict successfully in your place of work. Learn about how to deal with these difficult scenarios, today.

  • Flammable Chemicals in Protection Cabinet

    Control of substances hazardous to health (COSHH)

    £20.00 £16.00
    Now 20% off! with code MEL20

    Would you know a hazardous substance if you saw it? Do you know how you would – and should – respond to a hazardous substance in the workplace? This course will teach you what hazardous substances are, employee and employer responsibility, good workplace practice and how to plan for emergencies – in fact, everything you need to know to be in control of substances hazardous to health.

  • Palace of Westminster, London

    Counter terrorism

    £20.00 £16.00
    Now 20% off! with code MEL20

    Counter terrorism is an ever-evolving threat. Knowing how to keep yourself, the people you work with, and the public safe, has never been more important.

    Our course has been built alongside experts in counter terrorism, using the latest information and guidance.

  • Shadows and silhouettes of people at a city during sunset

    Criminal exploitation and county lines

    £20.00 £16.00
    Now 20% off! with code MEL20

    Criminal exploitation is a huge issue that involves people all over the world. It’s a very real problem, and is extremely difficult and dangerous for victims of exploitation to get help. We all play a role in our community to look out for exploitation, and understanding criminal exploitation, including county lines, is crucial. This course will help you to become more aware of criminal exploitation and its different forms, and to understand what signs to look out for and how to respond.

  • Closeup face of a woman covered with headscarf smiling

    Cultural awareness in safeguarding

    £30.00 £24.00
    Now 20% off! with code MEL20

    Develop your knowledge of cultural issues within safeguarding with this comprehensive e-learning bundle.

    Understand the safeguarding issues around ‘honour-based’ violence, forced marriage, female genital mutilation, and abuse related to beliefs in witchcraft and access important advice and guidance for professionals.

  • Helpline call centre agent operator

    Customer service

    £20.00 £16.00
    Now 20% off! with code MEL20

    This course delivers a timely reminder on the importance of customer service.

    You’ll learn the basics of good service, such as listening and clarifying, preparedness, efficiency and professionalism, and tactics for dealing with customers when they are unhappy or angry.

    Bad customer service has a huge impact on your customers and colleagues, but with this course you’ll gain the knowledge necessary to start practising excellent service straight away.

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